Skyyrose Social Platform Community Guidelines

---
name: skyyrose-social-platform-community-guidelines
description: "Produces the public-facing SkyyRose Community Guidelines document — acceptable use standards, content policies, and enforcement procedures for skyyrose.co and The Concrete Garden — in plain language aligned with The Town's brand voice."
allowed-tools: Read Write Edit Glob
---

# SkyyRose Social — Platform Community Guidelines

## When to Use This Skill

- Writing or revising the public-facing community guidelines for skyyrose.co or The Concrete Garden
- Establishing acceptable use policies for any public SkyyRose digital space (comment sections, product reviews, community forums)
- Creating a transparent enforcement and appeals framework that community members can reference
- Updating guidelines after a moderation incident or community growth milestone
- Drafting the guidelines section of a platform launch brief

**DO NOT** use this for internal moderator training (use `skyyrose-social-community-moderation`), for the brand's social media governance policy (use `skyyrose-social-social-media-policy`), or for planning a community launch (use `skyyrose-social-community-launch`). This skill produces a public document, not an internal playbook.

---

## Brand Canon (non-negotiable)

- **Tagline (exact):** `Luxury Grows from Concrete.` — use in the guidelines introduction to anchor the document in brand identity.
- **Voice:** Direct, plain, Oakland-honest. Not corporate legalese. Not a startup manifesto. If you'd need a lawyer to read it aloud, rewrite it.
- **Cultural specificity:** This is a Black-owned Oakland brand. The guidelines must protect the culture explicitly — not vaguely ("be respectful"), but specifically (e.g., no appropriation, no disrespect toward Black culture or The Town).
- **No hype-merchant framing.** The guidelines introduction does not sell membership. It states purpose and expectation. Corey's register: earned, specific, unhurried.
- **The Five visual references** apply only if this document includes visual standards (e.g., for a UGC program). Pull from Kith/Oaklandish/Culture Kings/Fear of God/Palm Angels — never European luxury-house framing.
- Full canon: `../skyyrose-content-engine/brand-guardrails.md`

---

## Phase 1: Brief

### Required Inputs

| Input | What to Ask | Default |
|-------|------------|---------|
| **Platform scope** | Which space? skyyrose.co comment sections, The Concrete Garden (Discord/Circle), product reviews, or all? | All public-facing SkyyRose spaces |
| **User base** | Who are these guidelines for? Customers, community members, UGC contributors? | All SkyyRose community members |
| **Key risks** | What behaviors have been observed or anticipated? Spam, cultural appropriation, competitor interference? | Spam and cultural disrespect |
| **Tone** | Community-warm or more formal? | Community-direct, plain language |
| **Output format** | Web page, PDF, Discord pinned post, or all three? | Web page (skyyrose.co/community-guidelines) |

**GATE: Confirm brief before drafting.**

---

## Phase 2: Structure

```
1. Introduction — why these guidelines exist, who they apply to
2. Our Values — 4-5 community principles in SkyyRose voice
3. What We Expect — positive standards for participation
4. What We Don't Allow — prohibited behavior, categorized and specific
5. Content Standards — rules for UGC, reviews, and community posts
6. Enforcement — what happens when guidelines are violated (graduated)
7. Reporting — how to flag a violation
8. Appeals — how to contest a decision
9. Updates — how guidelines evolve
```

**GATE: Confirm structure before drafting.**

---

## Artifact specification

The output of this skill is a complete, publication-ready **SkyyRose Community Guidelines** document. It must include all of the following sections, in order, at the specified detail level.

---

### Section 1: Introduction

**Length:** 3-5 short paragraphs.
**Content:**
- Why these guidelines exist (protect the community that built this brand)
- Who they apply to (every member of every SkyyRose digital space)
- The founding principle: this is The Town's brand; treat it and each other accordingly
- Reference tagline: `Luxury Grows from Concrete.`
- Close with a plain commitment: "We enforce these. Consistently."

**Voice check:** Should sound like Corey posted it, not like a legal team wrote it. "You" and "we" throughout. No passive voice. Under 200 words total.

---

### Section 2: Our Values

**Format:** 4-5 titled bullets with one-sentence explanations.
**Required values (adapt the language, keep the substance):**

| Value | Substance |
|-------|-----------|
| **Authenticity** | Say what's real. This community was built on honesty, not hype. |
| **Respect for the culture** | This is a Black-owned Oakland brand. The culture is not a costume. |
| **Real feedback, real support** | Honest product feedback and genuine customer support are welcome. Marketing disguised as community is not. |
| **Oakland first** | Local roots, global reach. We center The Town and the people who built it. |
| **Protect the drop** | Early access is a privilege. Community members who have it protect it. |

---

### Section 3: What We Expect

**Format:** Bulleted positive standards (what good looks like).
**Required items:**
- Post with your real identity or a consistent handle
- Share honest product feedback — positive and critical
- Engage with other community members as peers, not an audience
- Credit others when sharing their content within the community
- When you have early access, keep it to yourself until the public launch

---

### Section 4: What We Don't Allow

**Format:** Categorized prohibited behavior. Each category has a 1-sentence description and 2-3 bullet examples. No legalese.

**Required categories:**

**Disrespect and harassment**
> Attacking people for who they are, where they're from, or what they believe is not SkyyRose.
- Personal attacks, name-calling, or sustained harassment of any member
- Hate speech targeting race, gender, religion, sexual orientation, or disability
- Doxxing — sharing someone's personal information without their consent

**Spam and self-promotion**
> This community is not a marketplace for your business.
- Unsolicited promotional messages, affiliate links, or business pitches
- Posting duplicate content across multiple channels
- DM campaigns to community members without their invitation

**Cultural appropriation and disrespect**
> SkyyRose is a Black-owned Oakland brand. The culture this brand is built on is not a reference point to appropriate or mock.
- Using the brand's aesthetic or community as a vehicle for content that disrespects Black culture
- Mockery of Oakland, The Town, or the communities this brand represents
- Any content that a reasonable person would recognize as culturally harmful

**Misrepresentation**
> Be who you are. Represent what you actually have.
- Impersonating SkyyRose staff, Corey Foster, or other community members
- Fake reviews, fabricated purchase history, or coordinated rating manipulation
- Claiming early-access information you do not have

**Drop security violations**
> Early access is earned and entrusted. Sharing it publicly before launch day is a breach of that trust.
- Posting unreleased product images, pricing, or pre-order links before public launch
- Sharing access codes or invite links outside the community
- Coordinating public leaks with outside parties

**Off-platform solicitation**
> Community channels are for community — not for routing members off-platform.
- Directing members to competitor brands
- Sharing personal contact information to bypass SkyyRose channels
- Arranging transactions outside skyyrose.co

---

### Section 5: Content Standards

**Format:** Rules for specific content types. Brief, specific.

**User-generated content (fit pics, styling posts, UGC)**
- Posts must feature SkyyRose products that you actually own and purchased
- Credit the photographer if someone else took your photo
- By posting, you grant SkyyRose permission to reshare with credit on brand social channels
- Products must be represented accurately — no misleading alterations or color-correcting that misrepresents the garment

**Product reviews**
- Reviews must reflect your genuine experience with the product
- Include the specific product name (not the SKU) and your actual use case
- Coordinated review campaigns — positive or negative — violate these guidelines

**Community discussions**
- Stay in the correct channel; off-topic posts will be redirected
- No spoilers for unreleased collections without a clear spoiler warning
- Moderators may edit or remove posts that violate these standards with or without notice

---

### Section 6: Enforcement

**Format:** Graduated enforcement table + plain description.

| Level | What triggers it | Action |
|-------|-----------------|--------|
| **Redirect** | First-time guideline friction (wrong channel, minor off-topic) | Friendly redirect by a moderator |
| **Warning** | First rule violation (spam, self-promo, minor disrespect) | Content removed + private DM with explanation |
| **Temporary suspension** | Repeat violations or first serious violation | 7-30 day ban from the community |
| **Permanent ban** | Sustained harassment, cultural disrespect, drop security violation, or 3+ warnings | Account removed from all SkyyRose community spaces |
| **Immediate permanent ban** | Threats, doxxing, illegal activity, or severe cultural harm | No warnings — immediate removal; reported to platform if applicable |

**Plain description following the table:**
"Most violations are honest mistakes. We redirect before we warn, and we warn before we ban. Cultural disrespect and drop security violations are the exceptions — those result in immediate removal because they harm real people and real trust. We enforce these guidelines consistently. The same rule applies to a founding member as it does to someone who joined yesterday."

---

### Section 7: Reporting

**Format:** Numbered steps + commitment statement.

```
How to report a guideline violation:

1. Use the "Report" function in Discord/Circle, or email community@skyyrose.co
2. Describe what happened — include a link or screenshot if you have one
3. Our team reviews all reports within 24 hours
4. You'll receive a notification when action is taken
5. All reports are confidential — we do not share the reporter's identity

We do not act on anonymous accusations without corroborating evidence.
We do act quickly on reports involving cultural harm or harassment.
```

---

### Section 8: Appeals

**Format:** Numbered steps + scope statement.

```
If you believe a moderation action was made in error:

1. Email appeals@skyyrose.co within 14 days of the action
2. State what happened and why you believe the decision was incorrect
3. Include any evidence that supports your case
4. A different team member (not the original moderator) reviews your appeal
5. We respond within 5 business days
6. The appeal decision is final

Appeals are not available for:
  → Permanent bans for cultural disrespect (Rule 5 violations)
  → Threats, doxxing, or illegal activity
  → Drop security violations (founding member compact breaches)
```

---

### Section 9: Updates

**Format:** Brief statement.

"We update these guidelines as the community grows. When we make material changes, we post an announcement in #announcements (Discord/Circle) and update the published date below. Continued participation after an update constitutes acceptance of the revised guidelines."

**Published: [DATE]**
**Last revised: [DATE]**

---

### Output Format Requirements

| Format | Specification |
|--------|--------------|
| **Web page** | Plain HTML, no inline styles. H1 for document title, H2 for each section, H3 for subsections. Maximum 2000 words. |
| **Discord pinned summary** | 10-bullet plain-language version, under 400 characters per bullet, posted in #welcome. Links to full guidelines page on skyyrose.co. |
| **PDF** | Formatted version of the web page for download. Include SkyyRose logo (lockup, not type-rendered collection name) and `Luxury Grows from Concrete.` as footer. |

---

## Example: Opening Paragraph (Corey's Voice)

> "SkyyRose is built on The Town — Oakland, California. Every piece, every collection, every person who wears this brand carries that with them.
>
> The Concrete Garden and every other space where SkyyRose community happens online is an extension of that. These guidelines are how we protect it. Not from criticism — we want honest feedback. From the kind of behavior that makes spaces feel unsafe and makes community impossible.
>
> These apply to everyone: founding members, new customers, lurkers, and anyone who represents SkyyRose online. If you're here, these are the rules.
>
> Luxury Grows from Concrete."

---

## Anti-Patterns

- **Legalese introduction** — "By accessing this platform, you hereby agree to be bound by the following terms and conditions..." is not SkyyRose. Write it like you'd say it to someone in The Town.
- **Vague "be respectful" without specifics** — "Respect others" is unenforceable. Define what disrespect looks like in this specific community context, especially around cultural respect.
- **No explicit cultural protection clause** — a generic platform's guidelines can be generic. SkyyRose's cannot. The culture this brand represents must be explicitly protected, not covered by a catch-all.
- **Treating founding members as exempt** — the guidelines apply to everyone. Stating this explicitly prevents the "but I've been here since day one" argument.
- **Enforcement table without plain language** — tables are scannable but cold. Follow every enforcement table with a plain-language paragraph that sounds human.
- **Drop security buried in general "content standards"** — drop security violations are a top-level category for this brand. They warrant their own prohibited-behavior section.
- **Appeals with no scope limitations** — saying "you can appeal any decision" invites bad-faith appeals from permanently banned members. Define clearly what is and is not appealable.
- **No published date or update protocol** — guidelines without a version date feel like they haven't been touched. Communities trust guidelines that show evidence of care and revision.

---

## Recovery

- **Community pushback on new or updated guidelines:** Publish a brief explanation from Corey about why the change was made. Reference the specific incidents or growth moments that prompted it. Provide a 30-day grace period for minor rule changes.
- **Enforcement feels inconsistent after guidelines are published:** The internal moderation playbook (`skyyrose-social-community-moderation`) must match the public guidelines. If they diverge, update both simultaneously and document the change.
- **A member doesn't understand why they were flagged:** The violation notification DM must cite the specific guideline violated (section and rule), the content in question, and the action taken. Vague notifications generate appeals.
- **Guidelines feel too long for the audience:** Publish a 10-bullet quick-reference version in #welcome on Discord. Link to the full document for details. The quick-reference is what members read; the full document is what enforcement references.
- **Legal review required:** Note clearly in internal docs that these guidelines are a community standards document, not a terms of service. For binding legal terms, consult legal counsel before publishing on skyyrose.co.