Skill Organizational Health

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name: skill-organizational-health
description: Retrospectives (blameless, action items), team health metrics (sentiment, velocity), psychological safety and trust, mentoring and career growth, diversity and inclusion, on-call burden and burnout prevention, team dynamics. Use when facilitating retrospectives, planning team growth, or improving team health.
version: 1.0.0
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# Skill: Organizational Health & Culture

Psychological safety + blameless + growth = high-performing teams.

## Retrospective Process

**Timing**: After incident or sprint (24-48 hours later)

**Format** (60 min):
1. Incident summary (5 min)
2. Timeline (10 min) — facts, not blame
3. Root causes (15 min) — ask "why?" 5 times
4. Action items (10 min) — owner, deadline
5. Blameless check (5 min) — did we focus on systems?

**Output**: Public report, action items tracked

## QUANTS Metrics

- **Quality**: Coverage, flakiness, security findings
- **Attention**: Code review turnaround, mentoring hours
- **Toil**: Manual steps automated, on-call hours
- **Time**: Deployment frequency, MTTR
- **Satisfaction**: Engagement survey, on-call satisfaction

## Psychological Safety

**Signs of safety**:
- Engineers admit mistakes
- Questions are asked
- Disagreement is voiced respectfully
- Failures are treated as learning

**Build it**:
- Model vulnerability (admitting mistakes)
- Value questions (reward curiosity)
- Blameless culture (focus on systems)
- Celebrate learning from failures

## Career Growth

**1:1 cadence** (weekly, 30 min):
- Career goals (where do they want to go?)
- Recent work (achievements, blockers)
- Feedback (giving + receiving)
- Growth opportunities

**Promotion criteria** (clear, measurable):
- Technical depth (can solve hard problems)
- Impact (multiplier effect)
- Leadership (mentoring, unblocking others)
- Communication (clear writing, presentations)

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**Status**: Ready for org health work  
**Best for**: Retrospectives, team health, career growth, culture