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---
name: "PM-20_dissemination-of-privacy-program-information"
description: "Maintain a central resource webpage on the organization’s principal public website that serves as a central source of information about the organizati"
category: "configuration"
version: "5.2.0"
author: "cyberstrike-official"
tags:
- nist
- sp800-53
- rev5
- pm-20
- pm
tech_stack:
- any
cwe_ids: []
chains_with:
- AC-3
- PM-19
- PT-5
- PT-6
- PT-7
- RA-8
prerequisites: []
severity_boost:
AC-3: "Chain with AC-3 for comprehensive security coverage"
PM-19: "Chain with PM-19 for comprehensive security coverage"
PT-5: "Chain with PT-5 for comprehensive security coverage"
---
# PM-20 Dissemination of Privacy Program Information
## High-Level Description
**Family:** Program Management (PM)
**Framework:** NIST SP 800-53 Rev 5
For federal agencies, the webpage is located at www.[agency].gov/privacy. Federal agencies include public privacy impact assessments, system of records notices, computer matching notices and agreements, [PRIVACT](#18e71fec-c6fd-475a-925a-5d8495cf8455) exemption and implementation rules, privacy reports, privacy policies, instructions for individuals making an access or amendment request, email addresses for questions/complaints, blogs, and periodic publications.
## What to Check
- [ ] Verify PM-20 Dissemination of Privacy Program Information is documented in SSP
- [ ] Validate all 3 control requirements are implemented
- [ ] Confirm control is operating effectively
- [ ] Review evidence of continuous monitoring for PM-20
## How to Test
### Step 1: Review Documentation
Examine the System Security Plan (SSP) and related artifacts for PM-20 implementation details. Verify the organization has documented how this control is satisfied.
### Step 2: Validate Implementation
```
# For cloud environments, use cloud-audit-mcp tools
# For on-premises, review system configurations directly
# Example: Check if account management policies exist
grep -r "account.management\|access.control" /etc/security/ 2>/dev/null
```
### Step 3: Test Operating Effectiveness
Verify the control is actively functioning, not just documented. Check logs, configurations, and operational evidence.
## Tools
| Tool | Purpose | Usage |
| ------------- | --------------------------------- | ----- |
| Manual Review | Documentation and interview-based | N/A |
## Remediation Guide
### Control Statement
Maintain a central resource webpage on the organization’s principal public website that serves as a central source of information about the organization’s privacy program and that:
Ensures that the public has access to information about organizational privacy activities and can communicate with its senior agency official for privacy;
Ensures that organizational privacy practices and reports are publicly available; and
Employs publicly facing email addresses and/or phone lines to enable the public to provide feedback and/or direct questions to privacy offices regarding privacy practices.
### Implementation Guidance
For federal agencies, the webpage is located at www.[agency].gov/privacy. Federal agencies include public privacy impact assessments, system of records notices, computer matching notices and agreements, [PRIVACT](#18e71fec-c6fd-475a-925a-5d8495cf8455) exemption and implementation rules, privacy reports, privacy policies, instructions for individuals making an access or amendment request, email addresses for questions/complaints, blogs, and periodic publications.
## Risk Assessment
| Finding | Severity | Impact |
| ------------------------------------------------------------------ | -------- | ----------------------------- |
| PM-20 Dissemination of Privacy Program Information not implemented | Medium | Program Management |
| PM-20 partially implemented | Low | Incomplete Program Management |
## CWE Categories
| CWE ID | Title |
| ------ | --------------------- |
| N/A | No direct CWE mapping |
## References
- [NIST SP 800-53 Rev 5 - PM-20](https://csrc.nist.gov/projects/cprt/catalog#/cprt/framework/version/SP_800_53_5_1_1/home?element=pm-20)
- [NIST SP 800-53A Rev 5 (Assessment Procedures)](https://csrc.nist.gov/pubs/sp/800/53/a/r5/final)
- [NIST SP 800-53 Rev 5 Full Catalog](https://csrc.nist.gov/pubs/sp/800/53/r5/upd1/final)
## Checklist
- [ ] Control documented in SSP
- [ ] Implementation evidence collected
- [ ] Operating effectiveness validated
- [ ] Continuous monitoring in place
- [ ] Related controls (AC-3, PM-19, PT-5, PT-6, PT-7) reviewed