Legend: `▲` top / answer · `●` first-level group · `○` supporting detail · `⊕` gap
Scanned 9/19/2026
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## Annotated structure
Legend: `▲` top / answer · `●` first-level group · `○` supporting detail · `⊕` gap
```text
Subject: TTW composing cost
○ [Situation] During the past two weeks I reviewed the Aylesbury composing room.
Composition represents about 40% of hardback cost and 50-55% of paperback cost.
○ [Complication] TTW does not know whether the cost is excessive, but customers
regard it as uncompetitive on simple jobs.
[Question — implied] Can composing cost be cut, and how?
▲ Our preliminary work indicates that TTW can cut composing cost substantially by:
● removing unnecessary process stages;
● raising wages to the local market level.
● REMOVE UNNECESSARY STAGES
○ TTW trails the productivity benchmark by 20-50%.
○ Every title passes through essentially the same checks regardless of complexity.
○ Next week, selected simple jobs will be tested with fewer or differently timed
checks, while quality and customer reaction are monitored.
○ The possible saving is up to 10% of composing cost.
○ A methods study will examine the remaining benchmark gap.
● RAISE WAGES
○ TTW pays less than nearby printers and cannot hire or retain enough compositors.
Two have just left.
○ The department is understaffed, most work is late, and overtime exceeds budget
by more than 50%.
○ A new union claim may force higher pay.
○ Competitive pay should make recruitment possible and remove the overtime premium.
⊕ No quantified saving for this branch, unlike branch 1.
```
## Pyramid
```mermaid
flowchart TD
A["▲ TTW can cut composing cost substantially"] --> B1["● Remove unnecessary process stages"]
A --> B2["● Raise wages to the local market level"]
B1 --> C11["○ Productivity trails benchmark by 20-50%"]
B1 --> C12["○ Same checks on every title, regardless of complexity"]
B1 --> C13["○ Test: fewer checks on simple jobs, quality monitored"]
B1 --> C14["○ Possible saving up to 10% of composing cost"]
B1 --> C15["○ Methods study for the remaining gap"]
B2 --> C21["○ Pay below nearby printers; cannot hire or retain compositors"]
B2 --> C22["○ Understaffed: work late, overtime 50%+ over budget"]
B2 --> C23["○ Union claim may force higher pay anyway"]
B2 --> C24["○ Competitive pay enables recruitment, removes overtime premium"]
B2 --> C25["⊕ Saving not quantified"]
```
## SCQ ribbon
```mermaid
flowchart LR
S["Situation: composition is 40-55% of book cost; Aylesbury reviewed"] --> C["Complication: customers call it uncompetitive on simple jobs; TTW does not know if cost is excessive"]
C --> Q["Question: can composing cost be cut, and how?"]
Q --> An["Answer: yes — cut stages, raise wages"]
An --> N["Next step: trial fewer checks on simple jobs next week; methods study"]
```
## Structure notes
| Item | Reading |
|---|---|
| Top | Answers the reader's question in one sentence; actionable |
| Kind | Both branches are actions — same kind, fits one plural noun ("measures") |
| Order | Ranking: the quantified, immediately testable measure first |
| MECE | No overlap between the two branches; only two branches, which the material supports |
| Gap `⊕` | Branch 2 carries no saving estimate, so the branches are not comparable in weight |
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