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Metrics
ASecuritySub-skill of internal-comms: Metrics.
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- Added September 9, 2026
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[](https://www.skillsdirectory.com/skills/vamseeachanta-metrics-5d0961c9)---
name: internal-comms-metrics
description: 'Sub-skill of internal-comms: Metrics.'
version: 2.0.0
category: business
type: reference
scripts_exempt: true
---
# Metrics
## Metrics
| Metric | Target | How to Measure |
|--------|--------|----------------|
| Email Open Rate | > 60% | Email platform analytics |
| Click-through Rate | > 20% | Email platform analytics |
| Read Time | > 30 seconds | Intranet analytics |
| Questions Received | Minimal | Support ticket count |
| Action Completion | > 80% | Survey or system tracking |
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