Sub-skill of knowledge-management: Article Lifecycle (+1).
Scanned 9/9/2026
Install to Claude Code
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---
name: knowledge-management-article-lifecycle
description: 'Sub-skill of knowledge-management: Article Lifecycle (+1).'
version: 1.0.0
category: business
type: reference
scripts_exempt: true
---
# Article Lifecycle (+1)
## Article Lifecycle
1. **Draft**: Written, needs review
2. **Published**: Live and available to customers
3. **Needs update**: Flagged for revision (product change, feedback, or age)
4. **Archived**: No longer relevant but preserved for reference
5. **Retired**: Removed from the knowledge base
## When to Update vs. Create New
**Update existing** when:
- The product changed and steps need refreshing
- The article is mostly right but missing a detail
- Feedback indicates customers are confused by a specific section
- A better workaround or solution was found
**Create new** when:
- A new feature or product area needs documentation
- A resolved ticket reveals a gap -- no article exists for this topic
- The existing article covers too many topics and should be split
- A different audience needs the same information explained differently
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