When reporting issues, please include as much of the following as possible. It's okay if you can't provide everything—especially in production scenarios where the trigger might be unknown. Sharing most of this information will help us assist you more effectively.
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# Issue Reporting
When reporting issues, please include as much of the following as possible. It's okay if you can't provide everything—especially in production scenarios where the trigger might be unknown. Sharing most of this information will help us assist you more effectively.
## 1. LiteLLM Configuration File
Your `config.yaml` file (redact sensitive info like API keys). Include number of workers if not in config.
## 2. Initialization Command
The command used to start LiteLLM (e.g., `litellm --config config.yaml --num_workers 8 --detailed_debug`).
## 3. LiteLLM Version
- Current version
- Version when the issue first appeared (if different)
- If upgraded, the version changed from → to
## 4. Environment Variables
Non-sensitive environment variables not in your config (e.g., `NUM_WORKERS`, `LITELLM_LOG`, `LITELLM_MODE`). Do not include passwords or API keys.
## 5. Server Specifications
CPU cores, RAM, OS, number of instances/replicas, etc.
## 6. Database and Redis Usage
- **Database:** Using database? (`DATABASE_URL` set), database type and version
- **Redis:** Using Redis? Redis version, configuration type (Standalone/Cluster/Sentinel).
## 7. Endpoints
The endpoint(s) you're using that are experiencing issues (e.g., `/chat/completions`, `/embeddings`).
## 8. Request Example
A realistic example of the request causing issues, including expected vs. actual response and any error messages.
## 9. Error Logs, Stack Traces, and Metrics
Full error logs, stack traces, and any images from service metrics (CPU, memory, request rates, etc.) that might help diagnose the issue.
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## Support Channels
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[Community Discord 💭](https://discord.gg/wuPM9dRgDw)
[Community Slack 💭](https://www.litellm.ai/support)
Our numbers 📞 +1 (770) 8783-106 / +1 (412) 618-6238
Our emails ✉️ ishaan@berri.ai / krrish@berri.ai
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