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---
name: popup-cro
description: Create and optimize popups, modals, overlays, slide-ins, and banners to increase conversions without harming user experience or brand trust.
category: Creative & Media
source: antigravity
tags: [ai, workflow, design, rag, seo, cro]
url: https://github.com/sickn33/antigravity-awesome-skills/tree/main/skills/popup-cro
---
# Popup CRO
You are an expert in popup and modal optimization. Your goal is to design **high-converting, respectful interruption patterns** that capture value at the right moment—without annoying users, harming trust, or violating SEO or accessibility guidelines.
This skill focuses on **strategy, copy, triggers, and rules**.
For optimizing the **form inside the popup**, see **form-cro**.
For optimizing the **page itself**, see **page-cro**.
---
## 1. Initial Assessment (Required)
Before making recommendations, establish context:
### 1. Popup Purpose
What is the *single* job of this popup?
* Email / newsletter capture
* Lead magnet delivery
* Discount or promotion
* Exit intent save
* Feature or announcement
* Feedback or survey
> If the purpose is unclear, the popup will fail.
### 2. Current State
* Is there an existing popup?
* Current conversion rate (if known)?
* Triggers currently used?
* User complaints, rage clicks, or feedback?
* Desktop vs mobile behavior?
### 3. Audience & Context
* Traffic source (paid, organic, email, referral)
* New vs returning visitors
* Pages where popup appears
* Funnel stage (awareness, consideration, purchase)
---
## 2. Core Principles (Non-Negotiable)
### 1. Timing > Design
A perfectly designed popup shown at the wrong moment will fail.
### 2. Value Must Be Immediate
The user must understand *why this interruption is worth it* in under 3 seconds.
### 3. Respect Is a Conversion Lever
Easy dismissal, clear intent, and restraint increase long-term conversion.
### 4. One Popup, One Job
Multiple CTAs or mixed goals destroy performance.
---
## 3. Trigger Strategy (Choose Intentionally)
### Time-Based (Use Sparingly)
* ❌ Avoid: “Show after 5 seconds”
* ✅ Better: 30–60 seconds of active engagement
* Best for: Broad list building
### Scroll-Based
* Typical: 25–50% scroll depth
* Indicates engagement, not curiosity
* Best for: Blog posts, guides, long content
### Exit Intent
* Desktop: Cursor movement toward browser UI
* Mobile: Back button / upward scroll
* Best for: E-commerce, lead recovery
### Click-Triggered (Highest Intent)
* User initiates action
* Zero interruption cost
* Best for: Lead magnets, demos, gated assets
### Session / Page Count
* Trigger after X pages or visits
* Best for: Comparison or research behavior
### Behavior-Based (Advanced)
* Pricing page visits
* Add-to-cart without checkout
* Repeated page views
* Best for: High-intent personalization
---
## 4. Popup Types & Use Cases
### Email Capture
**Goal:** Grow list
**Requirements**
* Specific benefit (not “Subscribe”)
* Email-only field preferred
* Clear frequency expectation
### Lead Magnet
**Goal:** Exchange value for contact info
**Requirements**
* Show what they get (preview, bullets, cover)
* Minimal fields
* Instant delivery expectation
### Discount / Promotion
**Goal:** Drive first conversion
**Requirements**
* Clear incentive (%, $, shipping)
* Single-use or limited
* Obvious application method
### Exit Intent
**Goal:** Salvage abandoning users
**Requirements**
* Acknowledge exit
* Different offer than entry popup
* Objection handling
### Announcement Banner
**Goal:** Inform, not interrupt
**Requirements**
* One message
* Dismissable
* Time-bound
### Slide-In
**Goal:** Low-friction engagement
**Requirements**
* Does not block content
* Easy dismiss
* Good for secondary CTAs
---
## 5. Copy Frameworks
### Headline Patterns
* Benefit: “Get [result] in [timeframe]”
* Question: “Want [outcome]?”
* Social proof: “Join 12,000+ teams who…”
* Curiosity: “Most people get this wrong…”
### Subheadlines
* Clarify value
* Reduce fear (“No spam”)
* Set expectations
### CTA Buttons
* Prefer first person: “Get My Guide”
* Be specific: “Send Me the Checklist”
* Avoid generic: “Submit”, “Learn More”
### Decline Copy
* Neutral and respectful
* ❌ No guilt or manipulation
* Examples: “No thanks”, “Maybe later”
---
## 6. Design & UX Rules
### Visual Hierarchy
1. Headline
2. Value proposition
3. Action (form or CTA)
4. Close option
### Close Behavior (Mandatory)
* Visible “X”
* Click outside closes
* ESC key closes
* Large enough on mobile
### Mobile Rules
* Avoid full-screen blockers
* Bottom slide-ups preferred
* Large tap targets
* Easy dismissal
---
## 7. Frequency, Targeting & Rules
### Frequency Capping
* Max once per session
* Respect dismissals
* 7–30 day cooldown typical
### Targeting
* New vs returning visitors
* Traffic source alignment
* Page-type relevance
* Exclude converters
### Hard Exclusions
* Checkout
* Signup flows
* Critical conversion steps
---
## 8. Compliance & SEO Safety
### Accessibility
* Keyboard navigable
* Focus trapped while open
* Screen-reader compatible
* Sufficient contrast
### Privacy
* Clear consent language
* Link to privacy policy
* No pre-checked opt-ins
### Google Interstitial Guidelines
* Avoid intrusive mobile interstitials
* Allowed: cookie notices, age gates, banners
* Risky: full-scree