Post Call Debrief

---
name: post-call-debrief
description: Use when you've just finished a sales call and want to extract what happened fast. Runs a quick brain-dump-to-debrief in 5 minutes, delivered in chat.
version: 1.0.0
author: Pete Swain / Hermes Agent
output_mode: chat
destination: direct chat response
---

## Overview

The 10 minutes immediately after a sales call are the most valuable learning window you have — and most people squander them by jumping straight to the next task. This skill turns a rough post-call brain dump into a structured, actionable debrief in under 5 minutes. It extracts the decision, the key signals, what resonated, what didn't, next steps, and one thing to do differently next time. Fast, direct, conversational — not a report.

## When to Use

- You say "debrief this call"
- You say "post-call"
- You say "just finished a sales call"
- You want to capture the details while they're fresh before they fade
- You're on a coaching or sales development programme and tracking your calls
- You had a call that went unexpectedly and want to process what happened

## How It Works

1. **Ask for the brain dump.** Say: *"Tell me what happened on the call — rough is fine. I'll ask follow-up questions to fill in any gaps."* Accept a stream-of-consciousness dump, bullet points, or a structured summary — whatever the user gives.

2. **Extract the core information.** From the brain dump, identify or ask about:

   **Decision status:**
   - What's the outcome? (Yes/moving forward, No/hard pass, Pending/needs to think, Needs more info, Referred to decision-maker)
   - If pending: what do they need, by when, and what's the agreed next step?

   **Objections raised:**
   - What did they push back on?
   - Were there concerns they voiced or ones you sensed but weren't spoken?
   - Were any objections resolved during the call, or are they still live?

   **What resonated:**
   - What made them lean in?
   - Which part of your offer, story, or framing got the most engagement?
   - Was there a moment you felt the energy shift positively?

   **What didn't land:**
   - Where did you lose energy or momentum?
   - Was there a section that felt flat or met with silence?
   - Did you say anything you'd take back?

   **Next steps committed to:**
   - What did you commit to? (Send a proposal, send a resource, book a follow-up call)
   - What did they commit to? (Review it by X, speak to Y, reply by Z)
   - What's the exact follow-up and timeline?

   **One thing to do differently:**
   - If you ran this call again tomorrow, what would you change?
   - What's the skill, framing, or habit to work on?

3. **Deliver the debrief.** Format clearly with 5 short sections — not paragraphs:
   - **Decision:** [one line]
   - **Objections:** [bullet list]
   - **What resonated:** [bullet list]
   - **What didn't land:** [bullet list]
   - **Next steps:** [numbered, with dates/owners]
   - **Do differently next time:** [one line]

4. **Add one forward action.** Based on the debrief, name the single most important thing to do in the next 24 hours to maximise the outcome of this call. Be specific: not "follow up" but "Send the proposal by 5pm today with a subject line referencing [specific pain point they mentioned]."

5. **Keep it conversational.** Ask one follow-up question at a time if details are missing. Don't interrogate — this is a thinking partner helping someone process a call, not a CRM form.

## What the Agent Needs From You

- **A brain dump** — whatever you remember, in whatever order it comes out
- The agent will ask targeted follow-up questions if anything critical is missing

## Output

Delivered in chat:
- 5-section debrief card: Decision, Objections, What Resonated, What Didn't, Next Steps
- One improvement observation (do differently next time)
- One forward action for the next 24 hours

No document needed. This is a fast, in-the-moment processing tool. If you want to save it, copy and paste into your CRM or notes app.