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SKILL.md
Customer Journey Map
ASecurityCreate an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities
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- Added June 6, 2026
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[](https://www.skillsdirectory.com/skills/paperclipai-customer-journey-map)---
name: customer-journey-map
description: "Create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities"
metadata:
sources:
- kind: github-file
repo: phuryn/pm-skills
path: pm-market-research/skills/customer-journey-map/SKILL.md
commit: 36ccefdc6c2e00d7c0c12cb0a52bf93e8ec50da4
attribution: Pawel Huryn
license: MIT
usage: referenced
---
Create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities. Use when mapping the customer experience, identifying friction points, improving onboarding, or visualizing the user journey.
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