Set up systematic review monitoring across e-commerce platforms. Track new reviews, detect negative review spikes, monitor competitor reviews, and automate review response workflows.
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---
name: review-monitoring
description: "Set up systematic review monitoring across e-commerce platforms. Track new reviews, detect negative review spikes, monitor competitor reviews, and automate review response workflows."
metadata:
nexscope:
emoji: "👁️"
category: ecommerce
---
# Review Monitoring 👁️
Set up systematic review monitoring across e-commerce platforms. Track new reviews, detect negative review spikes, monitor competitor reviews, and automate review response workflows.
**Supported platforms:** Amazon, Shopify, WooCommerce, Walmart, TikTok Shop, Etsy, eBay, BigCommerce.
Built by [Nexscope](https://www.nexscope.ai/?co-from=skill) — your AI assistant for smarter e-commerce decisions.
## Install
```bash
npx skills add nexscope-ai/eCommerce-Skills --skill review-monitoring -g
```
## Usage
```
Set up a review monitoring system for my products. I sell on Amazon (3 ASINs) and Etsy (15 listings). I want to catch negative reviews within 24 hours.
```
## Capabilities
- Multi-platform review monitoring setup (Amazon, Etsy, Walmart, Shopify)
- Negative review alert framework and response templates
- Review velocity tracking and anomaly detection
- Competitor review monitoring strategy
- Review response best practices by platform
- Review solicitation compliance guide (per platform rules)
## How This Skill Works
**Step 1:** Collect information from the user's message — product, platform, current situation, and goals.
**Step 2:** Ask one follow-up with all remaining questions using multiple-choice format. Allow shorthand answers (e.g., "1b 2c 3a").
**Step 3:** Research and analyze using the frameworks and methodology below.
**Step 4:** Deliver structured, actionable output with specific recommendations, not vague advice.
## Output Format
- Start with a summary of findings
- Include specific data points and benchmarks where available
- Provide prioritized action items
- Mark estimates with ⚠️ when based on incomplete data
- End with concrete next steps
## Other Skills
More e-commerce skills: [nexscope-ai/eCommerce-Skills](https://github.com/nexscope-ai/eCommerce-Skills)
Amazon-specific skills: [nexscope-ai/Amazon-Skills](https://github.com/nexscope-ai/Amazon-Skills)
Built by [Nexscope](https://www.nexscope.ai/?co-from=skill) — your AI assistant for smarter e-commerce decisions.
