Price Match Request

---
name: price-match-request
description: "Get a retailer to match a lower price you found — or refund the difference when the price drops right after you bought — with the request written and the exact proof to show. Use when asked for a price match, I found it cheaper somewhere else, the price dropped after I bought it, or can I get a price adjustment. Produces the policy-aware request, the evidence that qualifies, the eligibility read (what usually counts vs excludes), and a fallback if they won't match."
---

# Price-Match Request

Two easy wins most people leave on the table: matching a lower price *before* you buy, and claiming the difference when a price drops days *after* you bought. Both usually hinge on a written policy with a short window and specific rules. This works out whether your case likely qualifies, writes the ask, and tells you exactly what to screenshot — so a two-minute message can save real money.

## What This Skill Produces

- **The request** — a short, specific message (in-store line, chat, or email) asking for the match or post-purchase adjustment
- **The qualifying evidence** — what to screenshot: the competitor/current price, the identical item, the date, in-stock status, and the URL
- **The eligibility read** — what these policies usually accept (same item, authorized seller, in stock, within the window) vs commonly exclude (marketplace/third-party, clearance, bundles, typos)
- **The fallback** — store credit, a partial, a return-and-rebuy, or a polite escalation if the first answer is no

## Required Inputs

Ask for these if not provided:
- **What & where** — the item (exact model/SKU) and the retailer you bought from or want to buy from
- **The lower price** — where you saw it (competitor or the same store now), the price, and the date
- **Timing** — before purchase, or how many days since you bought
- **Their policy, if known** — price-match / price-adjustment terms and the window
- **Proof you have** — screenshot, link, receipt/order number

## Framework: Make the Match Easy to Approve

1. **Confirm it's the *same* item.** Identical model/SKU, size, color — "similar" gets denied. Nail this first.
2. **Check the window.** Post-purchase adjustments run on a clock (often ~7–30 days). If you're inside it, say so up front.
3. **Screenshot everything now.** Prices change and links die — capture the price, the in-stock status, the date, and the URL before you ask.
4. **Match the policy's own words.** "Per your price-adjustment policy, I bought this 5 days ago and it's now $X lower — I'd like the difference refunded." Naming the policy signals you know the rules.
5. **Have a fallback ready.** If they won't match: ask for store credit or a partial, or (if returns are free and the window allows) return and rebuy at the lower price. Escalate calmly to a supervisor once.

## Output Format

### Price match: [item] · [retailer] · [before-buy / N days after]

**Likely eligible?** [yes / borderline / probably not] — because [same-item + in-window + authorized-seller check].

**The request**
> [Item + exact price seen + where + date + the specific ask: match / refund the difference], per your [price-match / price-adjustment] policy. Proof attached.

**Screenshot / attach:** the lower price · the item page (model/SKU visible) · in-stock status · the date · your receipt or order #

**If they say no**
- Ask for store credit or a partial
- Return & rebuy at the lower price (if returns are free and in-window)
- One calm escalation to a supervisor

## Quality Checks
- [ ] Confirms the items are identical (model/SKU), not just similar
- [ ] Checks the adjustment/match window before asking
- [ ] Lists the exact screenshots that make the claim approvable
- [ ] Names the retailer's own policy in the request
- [ ] Flags common exclusions (third-party sellers, clearance, typos) honestly
- [ ] Includes a fallback and a single calm escalation

## Anti-Patterns
- **Claiming a match on a "similar" item** — different SKU, instant denial.
- **Asking after the window closed** without checking it first.
- **No screenshot** — the price changes and your case evaporates.
- **Ignoring exclusions** and demanding a match on a third-party marketplace price.
- **Escalating aggressively** over a small difference — one polite ask beats a fight.

## Example Trigger Phrases
- "I bought a TV last week and it just dropped $150 — can I get the difference back?"
- "Competitor has the same headphones $30 cheaper. Write me a price-match request."
- "Does this store do price adjustments, and am I still in the window?"
- "The price fell right after I ordered — what do I say to get it refunded?"
- "They won't match a marketplace seller — what are my options?"