Internal Comms

---
name: internal-comms
description: Use when writing internal status reports or team updates.
tags: [internal-communications, status-reports, newsletters, faq]
related_skills: [doc-coauthoring]
---

# Internal Communications

Write professional internal communications using established formats.

## Supported Communication Types

| Type | Description | Template File |
|------|-------------|---------------|
| 3P Updates | Progress, Plans, Problems | `examples/3p-updates.md` |
| Company Newsletter | Company-wide announcements | `examples/company-newsletter.md` |
| FAQ Responses | Answering common questions | `examples/faq-answers.md` |
| General Comms | Other internal messages | `examples/general-comms.md` |

## How to Use

1. **Identify the communication type** from the request
2. **Load the appropriate guideline file** from `examples/` directory
3. **Follow the specific instructions** for formatting, tone, and content

## Writing Guidelines

### 3P Updates (Progress, Plans, Problems)
- Progress: What was accomplished since last update
- Plans: What's planned for next period
- Problems: Blockers, risks, and mitigations

### Company Newsletters
- Opening with key wins or announcements
- Department highlights
- Culture and people section
- Upcoming events

### FAQ Responses
- Direct, empathetic answers
- Link to additional resources
- Clear next steps

## Common Pitfalls

- ❌ **Wrong format for the message type** — Always match format to intent
- ❌ **Too verbose** — Internal comms should be concise
- ❌ **Missing context** — Assume reader may have limited background
- ❌ **Generic tone** — Match company culture and audience

## Verification Checklist

- [ ] Communication type correctly identified
- [ ] Correct template loaded and followed
- [ ] Formatting matches company standards
- [ ] Tone appropriate for audience
- [ ] Key actions and next steps are clear
- [ ] Review for typos and clarity