Respond to, record and learn from incidents involving children and adults with communication or swallowing difficulties in clinics, schools, hospital wards and homes.
TRIGGERS - Use when a speech and language therapist needs a incident reporting & response for children and adults with communication or swallowing difficulties in clinics, schools, hospital wards and homes.
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---
name: speech-therapy-incident-report
description: |
Respond to, record and learn from incidents involving children and adults with communication or swallowing difficulties in clinics, schools, hospital wards and homes.
TRIGGERS - Use when a speech and language therapist needs a incident reporting & response for children and adults with communication or swallowing difficulties in clinics, schools, hospital wards and homes.
category: Speech & Language Therapy
license: MIT
version: 1.0
---
# Incident Reporting & Response — Speech & Language Therapy
Respond to, record and learn from incidents involving children and adults with communication or swallowing difficulties in clinics, schools, hospital wards and homes. The deliverable is a factual incident report and a lessons-learned action list.
This skill is written for a speech and language therapist working with children and adults with communication or swallowing difficulties in clinics, schools, hospital wards and homes.
## When to use
- You are a speech and language therapist preparing, delivering or reviewing this part of your work in clinics, schools, hospital wards and homes.
- You need a defensible, repeatable approach that produces a factual incident report and a lessons-learned action list.
- A colleague, auditor or client asks how this was done and what evidence supports it.
## Key Concepts
| Term | Meaning |
|------|---------|
| Dysphagia | difficulty swallowing |
| AAC | augmentative and alternative communication methods and devices |
| Expressive language | using words and sentences to communicate |
## Workflow
1. **Step 1** - Make the situation safe first; attend to people before paperwork, and escalate if aspiration risk not identified is still live
2. **Step 2** - Record facts while they are fresh: what happened, when, who was involved, what was observed — in communication assessments
3. **Step 3** - Notify the people and bodies who must know, within the timeframes that apply in clinics, schools, hospital wards and homes
4. **Step 4** - Support those affected, including honest communication with children and adults with communication or swallowing difficulties about what happened and what happens next
5. **Step 5** - Analyse causes without blame, agree preventive actions with owners and dates, and track them to closure
## Profession-Specific Components
| Component | Details for Speech & Language Therapy |
|-----------|-------------------------------|
| Core documentation | communication assessments; swallowing assessments; therapy plans; progress reviews |
| Core tools & equipment | assessment test kits; communication aids; videofluoroscopy access; AAC devices |
| People involved | children and adults with communication or swallowing difficulties; the speech and language therapist; colleagues and other services in clinics, schools, hospital wards and homes |
| Primary record | communication assessments — keep it current, dated and attributable |
## Output Format
**Context:** [Situation in clinics, schools, hospital wards and homes] | **Objective:** [What this must achieve] | **Audience:** [children and adults with communication or swallowing difficulties and other stakeholders]
The finished output is a factual incident report and a lessons-learned action list, structured as:
1. Summary of position and evidence
2. Detail, following the workflow above
3. Decisions, actions, owners and dates
4. Review point and escalation route
### Action Plan
1. **Immediate:** Confirm scope, consent and the evidence available in communication assessments.
2. **Short-term:** Complete the workflow steps and record outcomes against assessment waiting times.
3. **Medium-term:** Review results, close actions, and update local procedures in clinics, schools, hospital wards and homes.
## Success Metrics
| Metric | Target | Method |
|--------|--------|--------|
| assessment waiting times | Agree a local target and track the trend | Measured from communication assessments and reviewed on a set cycle |
| goal achievement rates | Agree a local target and track the trend | Measured from communication assessments and reviewed on a set cycle |
| swallowing safety outcomes | Agree a local target and track the trend | Measured from communication assessments and reviewed on a set cycle |
| review completion rates | Agree a local target and track the trend | Measured from communication assessments and reviewed on a set cycle |
## Guardrails & Quality Checks
- Never let this happen: aspiration risk not identified.
- Never let this happen: communication needs overlooked.
- Never let this happen: delayed referral.
- Work only within the competence and authority of a speech and language therapist; escalate or refer anything beyond it.
- Record facts and observations, not speculation, and keep records confidential to clinics, schools, hospital wards and homes's rules.
- Verify names, dates, figures and measurements twice before anything is issued or signed off.
- Use only real, verified information from the case in hand — never invent results, credentials or evidence.
## Example (illustrative)
A speech and language therapist in clinics, schools, hospital wards and homes applies this workflow for children and adults with communication or swallowing difficulties: they open
communication assessments, work through the five steps using assessment test kits, and close by recording
the outcome against assessment waiting times and agreeing the next review date. (Illustrative example only —
replace with the real details of the case in hand.)