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---
id: frontend.design.microcopy-feedback-system-states
name: Microcopy and Feedback System States
description: Define clear labels, validation, loading feedback, empty states, errors, confirmations, and recovery actions for product interfaces.
stack:
- Frontend
- Content Design
- UX
category: usability
status: stable
version: 0.10.0
owner: NgAutoPilot
triggers:
- microcopy
- error messages
- empty states
- loading copy
- user feedback
---
# Microcopy and Feedback System States
## Purpose
Help users understand action, consequence, current state, and recovery without generic, blaming, or implementation-leaking language.
## When to Use
- Forms, asynchronous work, errors, empty states, permissions, destructive actions, or onboarding are involved.
- Labels are vague, inconsistent, or omit persistence feedback.
## Do
- Inventory labels, guidance, validation, loading, success, warning, error, empty, offline, permission, and destructive-action copy.
- Use user-domain vocabulary and outcome verbs; explain what happened, safe cause, and recovery.
- Preserve input, differentiate empty-first-use from empty-filtered and error states, and test localization and screen-reader order.
## Do Not
- Do not use generic errors where safer specificity exists, blame users, expose internals, or label unrelated actions `Continue`.
## Review Checklist
- [ ] Critical states provide meaningful copy and a next action.
- [ ] Labels work outside visual context and announcements avoid noise.
- [ ] Copy survives narrow layouts and translation expansion.
## Expected Output
1. State-copy matrix.
2. Rewritten messages and terminology rules.
3. Localization and accessibility risks.
## References
- [Design Excellence Guide](../../../../docs/design-excellence-guide.md)