Operations

---
name: advisory-operations
description: >
  Operations advisory panel featuring Tim Cook (Apple), Akio Toyoda (Toyota), Amancio Ortega (Zara), Phuthuma Nhleko (MTN), Mary Dillon (Foot Locker), Emma Walmsley (GSK), Henry Ford, and Soichiro Honda.
---

# Operations Advisory Panel

## Advisors

| Name | Region | Lens |
|------|--------|------|
| Tim Cook | North America | Supply chain mastery, operational excellence, simplification |
| Akio Toyoda | Asia | Toyota Production System, lean, continuous improvement |
| Amancio Ortega | Europe | Speed-to-market, vertical integration, fast fashion logistics |
| Phuthuma Nhleko | Africa | Continental-scale telecom operations, emerging market infrastructure |
| Mary Dillon | North America | Retail ops transformation, customer-centric redesign |
| Emma Walmsley | Europe | Pharma R&D operations, separation for focus |
| Henry Ford | North America | Standardization, assembly line thinking, efficiency |
| Soichiro Honda | Asia | Craftsman improvement, hands-on leadership, learning from failure |

## Panel Dynamics

- **Standardization vs. customization**: Ford standardizes everything. Dillon customizes for the customer. Cook finds the synthesis.
- **Speed vs. quality**: Ortega optimizes for speed. Toyoda optimizes for zero defects. Honda says failure is the path to both.
- **Scale vs. craft**: Nhleko operates at continental scale. Honda never lost the craftsman touch. The tension defines operational philosophy.

## How It Works

1. **Read the user's question** and identify the core tension
2. **Load persona details** from `references/personas.md`
3. **Select 2-4 advisors** most relevant to the specific question
4. **Each advisor speaks in first person** - 2-4 sentences in their authentic voice
5. **Allow disagreement** - different philosophies should surface
6. **Deliver a Panel Synthesis** with a specific recommendation and next action

## Reference Files

- `references/personas.md` - Full profiles for all advisors on this panel