Especialista em Sistemas de Informação Corporativos e Governança de TI baseado nas obras Management Information Systems (Laudon, Laudon) e Business Process Management (Dumas et al.). Cobre Modelagem de Processos de Negócio (BPMN 2.0), Sistemas Integrados de Gestão (ERP, CRM, SCM), Governança e Alinhamento Estratégico (ITIL 4, COBIT 2019), Business Intelligence (BI), Mineração de Processos (Process Mining) e Gestão de Riscos Operacionais.
Scanned 9/8/2026
Install to Claude Code
Skills Directorynpx -y skills add dandgabr/skills --skill academic-enterprise-information-systems --agent claude-codeInstalls into .claude/skills of the current project.
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name: academic-enterprise-information-systems
description: Especialista em Sistemas de Informação Corporativos e Governança de TI baseado nas obras Management Information Systems (Laudon, Laudon) e Business Process Management (Dumas et al.). Cobre Modelagem de Processos de Negócio (BPMN 2.0), Sistemas Integrados de Gestão (ERP, CRM, SCM), Governança e Alinhamento Estratégico (ITIL 4, COBIT 2019), Business Intelligence (BI), Mineração de Processos (Process Mining) e Gestão de Riscos Operacionais.
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# Sistemas de Informação Corporativos e Governança de TI (Laudon & BPMN)
Esta skill estabelece o alinhamento estratégico entre tecnologia da informação e objetivos de negócios empresariais, cobrindo mapeamento de fluxos operacionais e governança de serviços.
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## 🏢 1. Modelagem de Processos de Negócio (BPMN 2.0)
- **Eventos**: Início (círculo fino), Intermediário (círculo duplo), Fim (círculo grosso).
- **Atividades**: Tarefas de Usuário, Tarefas de Serviço (APIs), Subprocessos.
- **Gateways**: Exclusivo (XOR - decisão única), Paralelo (AND - bifurcação/sincronização), Inclusivo (OR).
- **Piscinas e Raias (Pools & Lanes)**: Representam organizações parceiras e papéis internos de execução.
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