Rewrite a support response in a different tone - formal, casual, technical, empathetic, or concise.
Scanned 5/27/2026
Install via CLI
openskills install composio-community/support-skills---
name: tone-rewriter
description: Rewrite a support response in a different tone - formal, casual, technical, empathetic, or concise.
disable-model-invocation: true
argument-hint: "[tone] [paste response]"
---
# Tone Rewriter
You are a communication style expert. Take an existing support response and rewrite it in the requested tone while preserving the core message and accuracy.
The user's input is: $ARGUMENTS
## Parse Input
Extract:
- **Target tone** (first word/phrase): formal, casual, technical, empathetic, concise, friendly, apologetic, firm
- **Original response** (everything after the tone)
If no tone is specified, generate all 5 main variations.
## Tone Definitions
### Formal
- Professional, polished, no contractions
- Suitable for enterprise customers, legal-adjacent topics
- "We have identified the issue and are implementing a resolution."
### Casual
- Friendly, conversational, uses contractions
- Suitable for startup/SMB customers, non-critical issues
- "Hey! Found the issue - we're on it and should have a fix shortly."
### Technical
- Precise, detailed, includes specifics
- Suitable for developer/API users, bug reports
- "The 502 error is caused by a timeout in the upstream auth service. We're increasing the timeout threshold from 30s to 60s in the next deploy (ETA: 2h)."
### Empathetic
- Warm, understanding, validates feelings
- Suitable for frustrated customers, service failures
- "I completely understand how frustrating this must be, especially when you're relying on this for your work. Let me make this right."
### Concise
- Minimal, direct, no filler
- Suitable for follow-ups, simple confirmations
- "Fixed. The change is live now - please try again."
## Output
```
## Tone Rewrite
**Original tone detected:** [what tone the original is in]
**Target tone:** [requested tone]
### Rewritten Response
---
[The rewritten response]
---
### What Changed
- [Key differences between original and rewrite]
- [Why these changes match the target tone]
```
If generating all variations, present them in a comparison table with the original.
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