Manages the flow of goods and inputs — sourcing, inventory, lead times, fulfillment, and supply risk. Use this to reduce stockouts or excess inventory, plan for a supplier failure, decide reorder points and safety stock, improve fulfillment reliability, or assess concentration risk in a supply base.
Scanned 9/1/2026
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---
name: supply-chain-and-logistics
description: Manages the flow of goods and inputs — sourcing, inventory, lead times, fulfillment, and supply risk. Use this to reduce stockouts or excess inventory, plan for a supplier failure, decide reorder points and safety stock, improve fulfillment reliability, or assess concentration risk in a supply base.
---
# Supply chain and logistics
Supply chains fail at variability, not at averages. A chain planned on average demand and average
lead time will disappoint at both ends: stockouts when either runs long, dead stock when they do not.
## Inventory is a bet on uncertainty
Safety stock exists to absorb variation in demand and in lead time. Sizing it needs both the average
and the spread — a supplier averaging 20 days at ±2 is a different proposition from one averaging 20
days at ±15, and treating them the same guarantees you are wrong about one.
Set reorder points on lead-time demand plus safety stock, and revisit them when either input moves.
A reorder point set once is a reorder point that is now wrong.
Hold inventory where it is most flexible. Stock held as components serves several finished
configurations; the same value held as finished goods serves one and obsoletes faster.
## Lead time is a distribution
Quoted lead time is a marketing number. Plan against your own measured receipt dates, including the
bad months. Track the variance explicitly — reliability of lead time usually matters more than its
length, because a long predictable lead time can be planned around and a short erratic one cannot.
## Concentration is the risk that actually bites
Map dependencies past the first tier. Two suppliers on paper who share a single sub-supplier, a
single port, or a single region are one supplier with extra paperwork.
For each critical input know: who else could supply it, how long qualifying them takes, and whether
anything in the design makes switching hard. That answer is worth having before you need it —
qualifying an alternate under pressure is where quality problems enter.
Supplier commercial terms and exit rights belong with `operations:vendor-management`; continuity of
the wider business process belongs with `operations:business-continuity-and-resilience`.
## Fulfillment reliability
Measure on-time-in-full, not on-time and in-full separately — partial shipments that arrive on
schedule are a way of appearing to hit a target while failing the customer.
Diagnose misses by cause: supply, capacity, information, or process. The remedies do not overlap,
and a fulfillment problem attributed to the wrong one gets more expensive rather than better.
## Never
- Size safety stock from average demand without accounting for variability.
- Treat a quoted lead time as a planning input when you have measured data.
- Count two suppliers as redundancy without tracing where their chains converge.
- Report on-time and in-full separately to make the number look better.
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