Next needs of existing buyers. Use when the task requires testable hypotheses about a buyer's subsequent needs. Apply this method to the specified inputs and verify the deliverable
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---
name: mk-031
description: "Next needs of existing buyers. Use when the task requires testable hypotheses about a buyer's subsequent needs. Apply this method to the specified inputs and verify the deliverable"
---
# MK-031 | Next needs of existing buyers
For a regular chat, upload `packs/mk-031.md`. It includes the shared rules, this method, and required references
## Purpose
This skill delivers: **Testable hypotheses about a buyer's subsequent needs**
Hypotheses are useful but do not establish demographics or market share; do not fabricate interview content or customer experiences
## Required inputs
Provide: Product facts, existing customer data, surveys, or customer-service records
## Method
1. Start with the purchased role-marker product and work back to shared audience characteristics
2. Find follow-on products through two routes: other products needed by people with the same audience characteristics, or products extending the same product characteristics
3. Confirm needs first using real shopping carts, customer/community questions, and essential accessories in the industry, rather than guessing solely through ads
## Calculations and interpretation
Treat customer roles and motivations as hypotheses initially; do not establish someone's actual identity from a single purchase behavior
## Required output fields
| Order | Field | How to complete |
|---:|---|---|
| 1 | Hypothesized group | Use source evidence, an intermediate method result, or an explicit unknown; do not invent information |
| 2 | Buying/using role | Use source evidence, an intermediate method result, or an explicit unknown; do not invent information |
| 3 | Trigger situation | Use source evidence, an intermediate method result, or an explicit unknown; do not invent information |
| 4 | Tasks and concerns | Use source evidence, an intermediate method result, or an explicit unknown; do not invent information |
| 5 | Supporting clues | Use source evidence, an intermediate method result, or an explicit unknown; do not invent information |
| 6 | Counterexamples | Use source evidence, an intermediate method result, or an explicit unknown; do not invent information |
| 7 | Items to validate | Use source evidence, an intermediate method result, or an explicit unknown; do not invent information |
| 8 | Suitable message | Use source evidence, an intermediate method result, or an explicit unknown; do not invent information |
## Verification cases
**MK-031-C05 | An order contains maternity and baby products**
Expected: Do not immediately identify the buyer as a mother; separate the buying and using roles
**MK-031-C06 | Different clues support two situations**
Expected: Keep both candidates and request the data that would distinguish them
## Method sources
Source file: Meta廣告學程 105 有轉換是業績擴大的開始
Location: Role
Source basis: extracted from course materials
Source URL: https://docs.google.com/presentation/d/1RzfmYLhPsK23uxqxWbKji2-efsbJPGFs_tMzCRX56BM/edit
English translation of source excerpt:
> The purchase action automatically places the person in a "specific role"