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---
name: service-flow-allergen-communication
description: "Server-kitchen-ticket-expo chain of custody making allergy meals trustworthy."
---
# Handle allergen requests safely end to end
> Server-kitchen-ticket-expo chain of custody making allergy meals trustworthy.
**Track:** 🍽️ Food & Beverage Ops · **Domain:** Service Flow · **Level:** advanced · **~20 min**
**Who this is for:** Chefs, F&B Managers, Restaurant Owners, Catering Leads
## When to Use This Skill
Server-kitchen-ticket-expo chain of custody making allergy meals trustworthy.
Use it whenever a matching task appears in conversation — the agent loads these instructions on demand.
## Steps
1. Servers capture allergen + severity verbatim, repeat back to guest
2. Verbal handoff PLUS ticket flag to kitchen; expo confirms both
3. Dedicated pans/utensils for severe allergies — cross-contact is the killer
4. Manager spot-verifies allergy plates during service
5. Deliver allergy plates personally with verbal confirmation
6. Log every allergy ticket; near-misses reviewed weekly without blame
## Common Pitfalls
- 'I think it has nuts in it' answers reaching guests
- Same fryer for gluten-free and everything else
## Commands
**Install with skills CLI**
```bash
npx skills add aniruddhaadak80/skills --skill service-flow-allergen-communication
```
**Install globally**
```bash
npx skills add aniruddhaadak80/skills --skill service-flow-allergen-communication -g
```
---
Part of [aniruddhaadak80/skills](https://github.com/aniruddhaadak80/skills) · Browse all at https://skills.sh/aniruddhaadak80/skills