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---
name: playbook-public-sector-service-modernization
description: "Standards-audited journeys with procurement that avoids lock-in."
---
# Playbook: Modernize a public service
> Standards-audited journeys with procurement that avoids lock-in.
**Track:** 🗺️ Public Sector & GovTech · **Domain:** Journey Playbooks · **Level:** journey · **~85 min**
**Who this is for:** Civic Technologists, Program Managers, Policy Analysts, Gov IT Teams
## When to Use This Skill
Standards-audited journeys with procurement that avoids lock-in.
Use it whenever a matching task appears in conversation — the agent loads these instructions on demand.
## Journey Steps
1. Step 1 — Audit a government service against digital standards: start with "Walk the FULL journey including offline steps users still face"
2. Step 2 — Run technology procurement that avoids lock-in: start with "Specify outcomes and open standards, not brand names"
3. How it fits together: Audit before buying; specify outcomes and exits.
### Referenced Skills
- `digital-services-service-standard-audit`
- `digital-services-public-interest-procurement`
## Commands
**Install all referenced skills**
```bash
npx skills add aniruddhaadak80/skills --skill digital-services-service-standard-audit && npx skills add aniruddhaadak80/skills --skill digital-services-public-interest-procurement
```
---
Part of [aniruddhaadak80/skills](https://github.com/aniruddhaadak80/skills) · Browse all at https://skills.sh/aniruddhaadak80/skills
