Incidents Vercel Incident Response Flow

---
name: incidents-vercel-incident-response-flow
description: "Roles, comms cadence, and mitigation-first mindset that turns chaos into checklist."
---
# Run a calm incident response flow

> Roles, comms cadence, and mitigation-first mindset that turns chaos into checklist.

**Track:** ☁️ DevOps & Cloud · **Domain:** Incidents & Edge Deploys · **Level:** intermediate · **~30 min**

**Who this is for:** DevOps Engineers, SREs, Cloud Architects, Platform Engineers

## When to Use This Skill

Roles, comms cadence, and mitigation-first mindset that turns chaos into checklist.
Use it whenever a matching task appears in conversation — the agent loads these instructions on demand.

## Steps

1. Declare early; assign Incident Commander separate from fixers
2. Mitigate first (rollback, feature-flag off), root-cause later
3. Post status updates every 30 min even when 'still investigating'
4. Log timeline entries with timestamps as decisions happen
5. End with customer-facing summary plus internal blameless retro within 48h
6. Convert every retro action item into tracked issues with owners

## Common Pitfalls

- Hero debugging without comms, stakeholders blind
- Retro actions dying in a doc

## Commands

**Install with skills CLI**
```bash
npx skills add aniruddhaadak80/skills --skill incidents-vercel-incident-response-flow
```

**Install globally**
```bash
npx skills add aniruddhaadak80/skills --skill incidents-vercel-incident-response-flow -g
```

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Part of [aniruddhaadak80/skills](https://github.com/aniruddhaadak80/skills) · Browse all at https://skills.sh/aniruddhaadak80/skills