Chatwoot Open Source Customer Engagement Omnichannel Support
ASecurity
Chatwoot is a self-hosted, open-source customer engagement platform that provides live chat, email, social media, and messaging channel support in a unified agent dashboard. It serves as an alternative to Intercom, Zendesk, and Freshdesk with full API access for automation.
Installs into .claude/skills of the current project.
Are you the author of Chatwoot Open Source Customer Engagement Omnichannel Support?
Add the live security badge to your README. It updates with every re-scan.
[](https://www.skillsdirectory.com/skills/agentskillexchange-chatwoot-open-source-customer-engagement-omnichann)
---
name: "Chatwoot Open Source Customer Engagement and Omnichannel Support Platform"
slug: "chatwoot-open-source-customer-engagement-omnichannel-support"
description: "Chatwoot is a self-hosted, open-source customer engagement platform that provides live chat, email, social media, and messaging channel support in a unified agent dashboard. It serves as an alternative to Intercom, Zendesk, and Freshdesk with full API access for automation."
github_stars: 28471
verification: "security_reviewed"
source: "https://github.com/chatwoot/chatwoot"
author: "Chatwoot"
category: "Integrations & Connectors"
framework: "Multi-Framework"
tool_ecosystem:
github_repo: "chatwoot/chatwoot"
github_stars: 28471
---
# Chatwoot Open Source Customer Engagement and Omnichannel Support Platform
Chatwoot is a self-hosted, open-source customer engagement platform that provides live chat, email, social media, and messaging channel support in a unified agent dashboard. It serves as an alternative to Intercom, Zendesk, and Freshdesk with full API access for automation.
## Installation
Requirements and caveats from upstream:
- <a href="https://hub.docker.com/r/chatwoot/chatwoot/"><img src="https://img.shields.io/docker/pulls/chatwoot/chatwoot" alt="Docker Pull Badge"></a>
- <a href="https://hub.docker.com/r/chatwoot/chatwoot/"><img src="https://img.shields.io/docker/cloud/build/chatwoot/chatwoot" alt="Docker Build Badge"></a>
- Source: https://github.com/chatwoot/chatwoot
- Extracted from upstream docs: https://raw.githubusercontent.com/chatwoot/chatwoot/HEAD/README.md
## Source
- [Agent Skill Exchange](https://agentskillexchange.com/skills/chatwoot-open-source-customer-engagement-omnichannel-support/)
