Claude Skills by wyre-technology

Use this skill when generating KnowBe4 security awareness reports - phishing summary statistics, training completion rates, risk score overviews, trend analysis, organizational benchmarks, and executive dashboards. Covers how to interpret KnowBe4 metrics, build meaningful reports, and communicate security awareness posture to stakeholders.

Use this skill when working with KnowBe4 training campaigns - creating and managing training assignments, tracking enrollment and completion, browsing training modules and content library, managing store purchases, and monitoring compliance deadlines. Covers training campaign lifecycle, enrollment workflows, completion tracking, and content management for security awareness programs.

Use this skill when working with Proofpoint forensics and threat response - auto-pull, search and destroy, message trace, evidence collection, and remediation workflows. Covers post-delivery remediation, message investigation, and incident response procedures for email-borne threats.

Use this skill when working with Proofpoint people-centric security - Very Attacked People (VAP) reports, top clickers, user risk scoring, attack index, and user-level threat analytics. Covers identifying high-risk users, measuring user susceptibility, and implementing targeted security controls for the most attacked people.

Use this skill when working with Proofpoint Targeted Attack Protection (TAP) - retrieving threat events, click tracking, message delivery and blocking data, SIEM integration feeds, and threat type analysis. Covers URL threats, attachment threats, message-level threats, permitted and blocked clicks, and campaign correlation. Essential for MSP security analysts monitoring email threat activity.

Use this skill when working with Proofpoint threat intelligence - campaign tracking, threat families, indicators of compromise (IOCs), forensic evidence, and threat landscape analysis. Covers campaign details, actor attribution, threat indicators, and how to investigate and track threat campaigns across the organization.

Use this skill when working with Proofpoint URL Defense - URL rewriting, URL decoding, real-time URL analysis, click-time protection, and URL investigation. Covers how Proofpoint rewrites URLs, how to decode rewritten URLs back to originals, and how click-time analysis works to protect users.

Use this skill when working with HaloPSA assets - tracking devices, managing configuration items, hardware lifecycle, and asset relationships. Covers asset fields, types, statuses, links to clients/sites, and RMM integration. Essential for MSP asset management and CMDB operations.

Use this skill when working with HaloPSA contracts - managing service agreements, recurring billing, prepaid hours, and contract renewals. Covers contract types, billing periods, recurring items, SLA associations, and financial workflows. Essential for MSP account managers handling service agreements in HaloPSA.

Use this skill when working with HaloPSA invoices — listing invoices by client or date range, filtering by payment and send status, and retrieving individual invoice details. Essential for MSP finance teams tracking billing, chasing unpaid invoices, and reconciling client accounts.

Use this skill when working with HubSpot activities - creating tasks, logging notes, managing associations between CRM objects, and tracking engagement history. Covers task creation, note logging, association types, and linking contacts, companies, deals, and tickets together.

Use this skill when working with HubSpot deals - searching, creating, updating, and managing deal records and pipelines in HubSpot CRM. Covers deal fields, pipeline stages, forecasting, revenue tracking, and associating deals with contacts and companies.

Use this skill when working with Hudu articles (knowledge base) - creating, searching, updating, and managing documentation articles. Covers article folders, drafts, sharing, content format (HTML), versioning, and search patterns for comprehensive knowledge management.

Use this skill when working with Hudu passwords (asset passwords) - secure credential storage, retrieval, folders, and access patterns. Covers security best practices, audit logging, password retrieval, and proper handling of sensitive credentials. The API endpoint is /api/v1/asset_passwords despite the UI calling them "Passwords."

Use this skill when working with Hudu website records - website monitoring, SSL/TLS tracking, email security (DMARC, DKIM, SPF), DNS records, and linking websites to companies. Covers website CRUD, monitoring fields, and email security verification patterns.

Use this skill when generating Huntress billing and summary reports — listing available reports, retrieving billing details, and creating client-facing summaries for MSP invoicing.

Use this skill when working with Huntress escalations — listing, reviewing, and resolving escalations from the Huntress SOC team.

Use this skill when managing Huntress organizations — creating, listing, updating, deleting organizations, and managing client org structure for MSP multi-tenancy.

Use this skill when working with Huntress security signals — monitoring, listing, filtering, and investigating signals across managed endpoints.

Use this skill when working with ImmyBot computers/endpoints — listing and filtering the managed fleet, searching by name or serial, inspecting installed-software inventory, reviewing which deployments target a device, creating new computer records, and forcing an agent check-in.

Use this skill when working with ImmyBot maintenance sessions — the reconciliation engine that brings endpoints into their desired state. Covers starting and controlling sessions, polling running sessions, and reading session logs and results to diagnose a failed deployment or remediation.

Use this skill when working with ImmyBot's PowerShell script library — searching scripts by name or category, validating script syntax, executing a script in SYSTEM context on a target computer, and reviewing execution history and results. Script execution is a destructive, highly privileged operation that requires explicit confirmation.

Use this skill when configuring desired-state software deployments in ImmyBot — picking the software, scoping the deployment to a tenant or computer, kicking off a maintenance session to reconcile, and checking compliance afterwards.

Use this skill when working with ImmyBot tenants and fleet-wide reporting — listing and searching client organizations, pulling per-tenant compliance dashboards and software-inventory rollups, and auditing background task queues (running, queued, failed) to produce client-facing or operational status reports.

Use this skill when working with Autotask Configuration Items (CIs) - asset management, inventory tracking, warranty monitoring, lifecycle management, and relationship mapping. Covers CI types, categories, DNS records, SSL certificates, related items, notes, and contract billing associations. Essential for MSP asset documentation and infrastructure tracking.

Use this skill when working with Autotask CRM - companies, contacts, sites/locations, and opportunities. Essential for MSP account management, client onboarding, and relationship tracking in Autotask PSA.

Use this skill when working with Autotask expense reports and expense items - creating expense reports, adding line items, searching reports by status or submitter, tracking reimbursable vs billable expenses, and managing expense approval workflows. Covers expense categories, payment types, receipt tracking, and company billing for MSP operational expenses.

Use this skill when working with Autotask picklist and reference data — listing queues, ticket statuses, ticket priorities, and phases. These tools return the configured lookup values for your specific Autotask instance, which are required when creating or filtering tickets and other entities.

Use this skill when working with Autotask quotes and quote line items - creating quotes for customers, adding products/services/bundles as line items, managing pricing and discounts, linking quotes to opportunities, and building proposals. Covers the full quote lifecycle including item types, discount structures, and quote-to-opportunity workflows.

Use this skill when working with Autotask Service Calls - creating, scheduling, updating, or completing service calls linked to tickets. Covers service call fields, status codes, linking tickets to service calls, and managing technician (resource) assignments on service call tickets. Essential for MSP technicians scheduling on-site visits and planned work.

Use this skill when working with Autotask ticket notes, ticket attachments, and ticket charges — retrieving individual notes, downloading attachments, managing labor charges on tickets. Supplements the core tickets skill with the secondary entities attached to tickets.

Use this skill when Autotask MCP tools aren't loading, when you can't find the right Autotask tool to call, or when working with a lazy-loaded MCP connection where only meta-tools are available. Covers the progressive discovery pattern using list_categories, list_category_tools, and execute_tool, plus the intelligent router for natural language tool lookup.

Use this skill when working with Datto RMM audit data - hardware inventory, software inventory, network interfaces, and system information. Covers device audit retrieval, ESXi host audits, printer audits, and audit data freshness tracking.

Use this skill when working with Datto RMM jobs - running quick jobs, scheduling jobs, monitoring job status, and viewing results. Covers component scripts, job variables, execution status, stdout/stderr output, and job management workflows.

Use this skill when working with Datto RMM sites - listing, managing, and configuring client locations. Covers site structure, site settings, proxy configuration, site-level variables, device assignment, and site-scoped operations.

Use this skill when working with Datto RMM variables - account-level and site-level variables for storing configuration data. Covers variable CRUD operations, using variables in jobs/scripts, naming conventions, and variable management patterns.

Use this skill when working with IT Glue configurations (assets) - servers, workstations, network devices, and other infrastructure. Covers configuration types, statuses, network interfaces, related items, asset tracking, warranty management, and PSA integration for comprehensive asset documentation.

Use this skill when working with IT Glue documents - creating, organizing, and managing documentation. Covers document folders, embedded passwords, related items, version tracking, and documentation best practices for comprehensive client documentation management.

Use this skill when working with IT Glue flexible assets - custom asset types for structured documentation. Covers flexible asset types, field definitions, creating and managing instances, cross-linking with other resources, and building custom documentation schemas for MSP needs.

Use this skill when working with RocketCyber accounts - provider/customer hierarchy, account management, sub-account navigation, account settings, and security policy configuration. Covers account CRUD operations and multi-tenant MSP patterns.

Use this skill when working with RocketCyber application inventory - detecting, categorizing, and monitoring applications across managed endpoints. Covers application discovery, approved vs unapproved applications, app-level threat detection, and software compliance reporting.

Use this skill when working with Liongard detections, change monitoring, alerts, metrics, or timeline events. Covers automated change detection, anomaly alerts, alert rules, custom metrics, metric evaluation, and timeline audit trails for compliance and monitoring workflows.

Use this skill when working with Liongard environments (customer organizations), environment groups, or related entities. Covers environment CRUD operations, counting, grouping, related entities, and common MSP workflows for managing customer organizations in Liongard.

Use this skill when working with Liongard inspectors, launchpoints, inspection scheduling, or triggering inspections on demand. Covers inspector templates, launchpoint configuration, cron schedules, running inspections, and troubleshooting failed runs.

Use this skill when Claude needs context about the Liongard platform, terminology, capabilities, authentication patterns, or API structure. Covers environments, agents, inspectors, launchpoints, systems, detections, and common MSP workflows for automated IT documentation.

Use this skill when working with Liongard systems, system details, dataprints for JMESPath evaluation, or asset inventory. Covers discovered systems from inspections, system detail data, dataprint extraction, and identity/device profiles.

Use this skill when working with Microsoft 365 calendars - viewing events, finding free/busy times, creating meetings, managing room bookings, or checking a user's schedule. Covers Exchange calendar via Microsoft Graph for MSP support of customer scheduling needs.

Use this skill when working with Microsoft 365 files - OneDrive personal storage, SharePoint document libraries, file sharing permissions, storage quotas, or searching across a user's files. Covers OneDrive and SharePoint via Microsoft Graph for MSP technicians handling file access issues.

Use this skill when managing Microsoft 365 licenses - checking available seats, assigning or removing licenses, auditing license usage, finding unused licenses, or planning license optimization for a customer tenant. Covers SKUs, service plans, and license cost efficiency for MSP account management.

Use this skill when working with Microsoft Teams - listing teams and channels, managing team membership, finding meetings, checking Teams usage, or troubleshooting Teams access issues. Covers MSP support tasks for Teams-heavy customer environments.