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Claude Skills by t0ddc3by
github.com/t0ddc3by81 skills0 installs121 views
- Deal Desk Workflow ManagementManages the complete deal desk approval routing workflow: submit → review → route → decide → log. Assembles context brief (discount rationale, competitive context, Tier 1 churn risk signal) before routing to approver. Enforces SLA (24h standard, 4h final 2 weeks of quarter). SLA breach escalates to #revops-ops. Triggers: 'deal desk', 'approval workflow', 'route for approval', 'deal approval status', 'process a deal desk request'.Votes: 0GitHub stars: 64
- Deal Health ScoringScores each open opportunity on five dimensions (activity recency, stakeholder coverage, stage-age ratio, competitive signal, rep forecast accuracy history). Composite 0–100 score. Deals below 50 flagged for next-best-action. Triggers: 'deal health', 'health score', 'which deals are at risk', 'pipeline health', 'risky deals this quarter'.Votes: 0GitHub stars: 64
- Deal To Outcome TracingLinks every closed/won opportunity to its downstream CS trajectory using the OCV Outcome Catalog. At deal close: checks catalog completeness (OCV entry, trigger match, measurement source). At 30/60/90/180-day checkpoints: assesses L0–L3 rubric level per OCV entry. When OCV catalog is absent: falls back to structural risk signals with [Confidence: Low]. Triggers: 'outcome tracing', 'what did we promise [account]', 'deal-to-outcome', 'track outcomes for [account]', 'which rubric level is [accou...Votes: 0GitHub stars: 64
- Discount Threshold MonitoringFlags deals where discount exceeds the approved threshold for that segment. Routes approval to the correct authority based on discount depth using thresholds from company profile. Tracks discount frequency by rep and segment. Never approves deals autonomously. Triggers: 'discount approval', 'discount threshold', 'discount frequency by rep', 'is this discount approved', 'flag a discount'.Votes: 0GitHub stars: 64
- Duplicate DetectionIdentifies duplicate accounts, contacts, and opportunities in HubSpot. Produces merge candidates with confidence scores (High/Medium/Low). Never merges autonomously — all merges require Write-tier human confirmation. Triggers: 'duplicates', 'merge candidates', 'duplicate accounts', 'duplicate contacts', 'clean up CRM duplicates'.Votes: 0GitHub stars: 64
- Early Churn Downgrade Signal DetectionThree-tier churn signal model starting at deal close (not renewal). Tier 1 fires at close using configurable rule-mode thresholds (or cohort-mode correlations when 6+ months of data available). Tier 2 fires 30–90 days post-onboarding on behavioral signals. Tier 3 fires 90–120 days pre-renewal on late-stage risk. Every flag includes escalation path and owner. Triggers: 'churn signals', 'early churn', 'downgrade risk', 'at-risk accounts', 'churn detection', 'which accounts are at risk of churni...Votes: 0GitHub stars: 64
- Field Completion MonitoringTracks required field completion rates by stage gate across both Sales new-logo pipeline and CS expansion/renewal pipeline. Flags missing data that will break downstream forecasting before quarter close. CS expansion gates include OCV entry reference, commercial terms, and churn risk resolution. Escalates deals in Negotiation+ or Commercial Terms+ with missing fields 2 weeks before quarter close. Triggers: 'missing fields', 'field completion', 'gate fields', 'pre-quarter-close hygiene', 'what...Votes: 0GitHub stars: 64
- Forecast Variance AnalysisCompares submitted forecast to actual closed/won outcomes. Classifies variance by root cause: rep-level, deal-size band, stage-entry, seasonal, or product/segment. Surfaces systemic patterns — not one-off explanations. Minimum: 3 deals or 2 consecutive quarters before a pattern is surfaced. Triggers: 'why did we miss', 'forecast variance', 'call accuracy', 'forecast accuracy by rep', 'what caused the miss'.Votes: 0GitHub stars: 64
- Growth Model Vs Actuals TrackingMonitors unit economics of growth against the UoG annual plan baseline on three vectors: new logo/Sales-owned (CAC, time-to-first-value, ARR-at-12-months), expansion NRR/CS-owned (NRR by cohort vs. modeled), retention GRR/CS-owned (GRR vs. modeled). Vectors 2–3 are CS accountability signals routed to CS leadership. Fires a variance memo when any vector diverges >15% (NRR: >5pp, GRR: >3pp). Routes to mid-year-replan-triggering when threshold is crossed. Triggers: 'plan vs actual', 'growth mode...Votes: 0GitHub stars: 64
- Gtm Unified Metrics PulseWeekly cross-functional metrics report covering five sections: revenue system pipeline (new logo + expansion + renewal pipelines across Sales and CS), handoff quality (RevOps/CS ops), CS capacity status (leadership), early churn flags with account names (#cs-leadership only), outcome realization summary (aggregate to all, account-level to #cs-leadership). All Slack posts require Write-tier confirmation. Triggers: 'weekly pulse', 'GTM metrics', 'alignment pulse', 'cross-functional metrics', 'r...Votes: 0GitHub stars: 64
- Mid Year Replan TriggeringMonitors plan-vs-actual drift against the UoG baseline. Fires a replan recommendation when actuals diverge >15% from P50 plan, CS headroom crosses 10%, AE attainment runs >20pp below plan for 2+ months, or a material territory event occurs. Produces a replan recommendation memo with supporting data. Triggers: 'replan', 'plan vs actual drift', 'mid-year adjustment', 'are we off plan', 'should we replan'.Votes: 0GitHub stars: 64
- Next Best Action RecommendationProduces specific, rationale-backed interventions for deals flagged at-risk by deal-health-scoring or pipeline-velocity-tracking. Intervention types: executive sponsor escalation, competitive response, procurement/legal acceleration, CS pre-close engagement, closed/lost reclassification. Not generic nudges — every recommendation names what to do, who does it, and why. Triggers: 'next action for [deal]', 'intervention for [account]', 'what should we do with [deal]', 'stuck deal'.Votes: 0GitHub stars: 64
- Non Standard Terms DetectionScans deal notes and opportunity fields for payment terms, contract structures, and custom provisions outside the standard playbook. Detection patterns: payment terms net >30 days, multi-year ramps/price locks, SLA commitments, data residency requirements, indemnification carve-outs, source code escrow. Routes to Legal or Finance when required. Triggers: 'non-standard terms', 'off-playbook deal', 'custom provisions', 'payment terms', 'SLA commitment', 'data residency'.Votes: 0GitHub stars: 64
- Outcome Statement BuilderOutcome Statement Builder -- transform raw product or service capabilities into structured, verifiable outcome statements using the Seven-Stage Value Chain, then assign tangible business metrics and generate a multi-level achievement rubric. Use during Outcome Catalog development to convert capability inputs into catalog-ready outcome entries with approval checkpoints and rubric-based evaluation criteria. Produces a local Outcome & Value Registry in machine-readable Markdown and a presentatio...Votes: 0GitHub stars: 64
- Outcome To Value TrackingMaps each customer to their L0–L3 rubric level on their referenced OCV entries at OCV-defined verification milestones (e.g., 90-day, 180-day). Portfolio view: % at each rubric level per OCV entry. Surfaces systemic L0 persistence (>40% of accounts stuck at L0 past 90-day milestone) as a delivery pattern signal. Triggers: 'outcome tracking', 'rubric level', 'L0 L1 L2 L3', 'value realization', 'are customers achieving outcomes', 'outcome portfolio health'.Votes: 0GitHub stars: 64
- Pipeline Coverage AnalysisCalculates pipeline coverage ratio by segment, rep, and quarter. Flags when coverage falls below the threshold derived from win rate (not a universal 3x). Produces an exposure ranking and week-over-week trend. Use when assessing pipeline health before a forecast call, board review, or quarter-close. Triggers: 'pipeline coverage', 'coverage ratio', 'are we covered for Q[N]', 'pipeline risk by segment'.Votes: 0GitHub stars: 64
- Pipeline Velocity TrackingTracks average sales cycle time by segment, rep, and deal size. Flags deals aging past 1.5x historical average for their current stage. Surfaces velocity trend vs. prior quarter. Triggers: 'pipeline velocity', 'cycle time', 'deals aging', 'stalling pipeline', 'how long are deals taking'.Votes: 0GitHub stars: 64
- Quota Sensitivity AnalysisBuilds quota models from UoG-confirmed AE headcount and revenue target. Models structural achievability at five attainment levels (50/65/75/85/100%). Flags when hitting plan requires attainment above the 75th percentile of historical actuals. Used inside annual-planning-workflow Phase 4 or standalone. Triggers: 'quota model', 'is quota achievable', 'quota sensitivity', 'quota attainment model', 'what does quota need to be'.Votes: 0GitHub stars: 64
- Revenue Brief GenerationProduces weekly or monthly executive revenue narrative by coordinating outputs from all rev-ops agents. Five sections: forecast + pipeline, pipeline health, CS capacity status, NRR trajectory, top 3 risks with recommended owner and action. One decision required per brief. Delivered as [DRAFT] for RevOps lead review before distribution. Triggers: 'revenue brief', 'weekly summary', 'executive summary', 'what happened this week', 'run the revenue brief'.Votes: 0GitHub stars: 64
- Revenue Leakage ScanningIdentifies deal structures leaving money on the table before close: underpriced professional services, missing expansion clauses in multi-year deals, renewal terms misaligned with ARR classification, missing success milestone gates for expansion. Fires at Negotiation stage — before close locks the structure. Triggers: 'revenue leakage', 'missing expansion clause', 'mispriced services', 'deal structure review', 'are we leaving money on the table'.Votes: 0GitHub stars: 64
- Sales Cs Handoff Quality ScoringScores each closed/won deal on five handoff dimensions (0–100). Pass threshold: 80. Below-threshold deals trigger a Linear issue assigned to the AE manager with 48-hour SLA. CS onboarding proceeds but CSM is notified of open issue. Dimensions: OCV entry referenced, trigger match, measurement source accessible, stakeholder map, risk flags documented. Triggers: 'handoff quality', 'handoff score', 'what's missing for [deal] handoff', 'CS handoff check', 'handoff completeness'.Votes: 0GitHub stars: 64
- Scenario ModelingBuilds P10/P50/P90 range forecasts from current pipeline state. Models win rate sensitivity, slip scenarios, and enterprise concentration risk. Produces structured scenario output consumed by annual-planning-workflow for three-scenario UoG capacity modeling. Triggers: 'forecast scenarios', 'P10 P50 P90', 'range forecast', 'what if win rate drops', 'downside scenario', 'upside scenario'.Votes: 0GitHub stars: 64
- Stage Integrity AuditDetects CRM hygiene issues that distort forecasts: stage-skipping (multi-stage jumps in one update), backward movement, and stale stage (stuck >2x historical avg). Produces audit report for human review before any CRM edits. Never updates CRM autonomously. Triggers: 'stage integrity', 'stage skipping', 'backward movement', 'CRM stage hygiene', 'stale stage'.Votes: 0GitHub stars: 64
- Unit Of Growth CalculatorUnit of Growth Calculator -- compute GTM headcount requirements, capacity imbalances, and efficiency diagnostics for B2B SaaS organizations using the AE-anchored or CSM-anchored pod model. Use during revenue planning, board preparation, CRO/CFO reviews, or CS capacity modeling to surface under/over-capacity signals across AE, SDR, CSM, and Support functions with specific remediation guidance. Synthesizes the SuccessCOACHING Unit of Growth research model with 2025 SaaS benchmarks.Votes: 0GitHub stars: 64
- Cold Start InterviewCold-start setup — learns your CS motion, account portfolio, health model, escalation matrix, and tool integrations. Builds a CSM company profile that every other skill in this plugin reads. Use on fresh install, when CLAUDE.md still has [PLACEHOLDER] markers, or when re-running with --redo or --check-integrations.Votes: 0GitHub stars: 64
- CustomizeConfigure the CSM plugin for your company — CS motion, health model, churn signal definitions, escalation matrix, playbook, and tool integrations. Runs a guided interview and writes your company profile to the plugin config files. Use when your CS practice changes materially (new segments, new CS platform, motion change, escalation routing update). Alias for cold-start-interview when run fresh; also supports partial reconfiguration of specific sections without a full re-run.Votes: 0GitHub stars: 64
- Cold Start InterviewFirst-time setup for your onboarding company profile — collects your role, onboarding model, segment configuration, TtV targets, milestone definitions, success criteria model, kickoff and handoff format, escalation matrix, integrations, and CS methodology preferences. Writes everything to your onboarding CLAUDE.md so all other onboarding skills have the context they need to run. Run once at setup; use /onboarding:customize for targeted updates afterward. Use --quick for a 15-minute abbreviate...Votes: 0GitHub stars: 64
- CustomizeView and update your onboarding plugin configuration — the profile that drives milestone targets, TtV benchmarks, success criteria format, escalation contacts, graduation criteria, and CS methodology references. Use --view (default) to display current configuration with section-by-section status, --update to change specific settings by section name, --reset to restore a section to its template defaults, or --validate to check the configuration for missing required fields, placeholder values, ...Votes: 0GitHub stars: 64
- Cold Start InterviewRun the Renewals plugin configuration interview — collects renewal motion, book of business details, pricing model, discount authority, churn signal definitions, escalation matrix, and integration status to produce the renewals practice config file. Runs automatically on first use of any renewals skill when config is missing or contains placeholder markers. Use --redo to update existing configuration. Use --check-integrations to re-verify connector status without re-running the full interview.Votes: 0GitHub stars: 64
- CustomizeUpdate your renewals company profile — edit any section of the renewals CLAUDE.md or company-profile.md without rerunning the full cold-start interview. Use when a specific field has changed (discount authority updated, new escalation matrix, pricing model revision, new AE partner, churn signal added) or when you want to extend a section that was left incomplete during cold-start. Displays current values before editing and confirms changes before writing. Use /renewals:cold-start-interview fo...Votes: 0GitHub stars: 64
- Cold Start InterviewRev-ops plugin setup. Reads existing company-profile.md if present, then collects only rev-ops-specific configuration: planning parameters, headcount, discount thresholds, lead definitions, OCV catalog path, and connector status. Writes ~/.claude/plugins/config/claude-for-customer-success/rev-ops/CLAUDE.md. Run once at install; re-run after major planning cycle changes.Votes: 0GitHub stars: 64