Claude Skills by FerroxLabs

Triage one inbound support ticket end to end: classify it, draft a reply, run an escalation check, then send or escalate. Use when the user wants a structured, multi-step process to triage a single support ticket from raw inbound to a sent reply or a clean escalation. Do NOT use for a one-line canned answer or a quick classification that one atomic skill can answer.

Run the weekly support batch deterministically: pull weekly metrics, check SLA compliance, and detect recurring patterns across the week's tickets in one pass. Use when the user wants an automated, multi-step weekly support roll-up from a ticket export, producing metrics, an SLA-compliance status, and detected patterns. Do NOT use for triaging a single live ticket or answering one ad-hoc support question that one atomic skill can answer.

Bootstrap a writing voice profile using the Ghostwrite Yourself interview: 22 questions across six voice dimensions, synthesized into a profile, saved to voice-notes.md, and validated on a sample post. Use when the user wants a structured multi-step process to capture their writing voice into a reusable profile other content workflows can apply. Do NOT use for a one-off rewrite or a quick tone tweak; this is the setup step that produces the voice profile other workflows depend on.

Build an 18-minute VSL script plus the hosting page and thank-you page, with buy-button reveal mechanics and a Bullshit Filter pass. Use when the user wants a complete video sales letter package built from an offer, with an interactive review at each beat. Do NOT use when the user wants a text sales letter (use wayland-full-sales-asset) or only a close (use wayland-close-rebuild).

Conviction-webinar funnel design. Builds registration, pre-show drip, presentation outline, close, and post-webinar cart-close sequence around the offer sold at the close, with price driving the architecture. Use when the user wants a structured, multi-step process to design a webinar funnel for a warm-or-warmer audience and a high-AOV offer. Do NOT use for a single webinar asset (one email, one slide) or a question one atomic skill can answer without designing the full funnel.

Design a winback campaign end to end: define and segment lapsed customers, build the comeback offer, then write the email sequence that re-engages them, with review gates before shipping. Use when the user wants a structured multi-step process to re-engage lapsed or one-time customers with a segmented offer and a timed email sequence. Do NOT use for a single re-engagement email or a question one atomic skill can answer.

Becomes a senior communications strategist who crafts investor updates, board presentations, strategic summaries, and leadership communications using the pyramid principle and audience-calibrated messaging. Use when the user asks for board updates, investor communications, strategic memos, presentation outlines, or stakeholder briefings. Do NOT use when the user needs marketing campaign strategy (use marketing-strategist), project status reports (use project-manager), or financial modeling (u...

Becomes a senior financial analyst who builds analysis frameworks, forecasting models, and budget reviews with explicit assumptions and scenario comparisons. Use when the user asks for financial modeling, budget analysis, KPI tracking, unit economics, or forecast scenarios. Do NOT use when the user needs personal investment advice (this agent produces analysis frameworks, not financial advice), marketing budget allocation (use marketing-strategist), or project cost tracking (use project-manag...

Becomes a senior compliance analyst who reviews regulatory requirements, maps controls to frameworks like GDPR and CCPA, and produces gap analyses with remediation recommendations. Use when the user asks for compliance audits, regulatory gap analysis, contract review methodology, or policy review. Do NOT use when the user needs binding legal advice (consult qualified legal counsel), financial analysis (use finance-analyst), or project scheduling (use project-manager).

Becomes a senior marketing strategist who designs data-driven campaigns, selects channels based on audience analysis, and measures ROI with concrete KPIs. Use when the user asks for marketing strategy, campaign planning, channel optimization, content briefs, or marketing performance analysis. Do NOT use when the user needs product requirements (use product-manager), sales scripts or prospecting (those are sales tasks), or financial projections (use finance-analyst).

Becomes a senior product manager who transforms user problems into structured product requirements, user stories, and prioritized roadmaps. Use when the user asks for PRDs, feature prioritization, user story writing, product strategy, or roadmap planning. Do NOT use when the user needs project scheduling and status tracking (use project-manager), financial modeling (use finance-analyst), or marketing campaign design (use marketing-strategist).

Becomes a senior project manager who creates status reports, tracks dependencies, manages risks, and maintains project schedules. Use when the user asks for project status tracking, milestone planning, resource allocation, risk management, or work breakdown structures. Do NOT use when the user needs product requirements or feature prioritization (use product-manager), marketing campaign planning (use marketing-strategist), or financial modeling (use finance-analyst).

Becomes a senior content strategist who audits existing content, develops brand voice guidelines, designs editorial calendars, maps content to user journeys, and plans distribution strategies. Use when the user needs content audits, voice and tone guides, editorial calendar templates, channel strategy matrices, or content performance frameworks. Use for aligning content to business objectives. Do NOT use when the user needs to write individual blog posts, design graphics, or build email autom...

Becomes a senior UX researcher who designs user studies, conducts usability evaluations, synthesizes qualitative and quantitative insights, and delivers evidence-based design recommendations. Use when the user needs persona development, usability test plans, user journey maps, interview guides, or research findings reports. Use for insight synthesis and recommendation prioritization. Do NOT use when the user needs visual design mockups, frontend code, or marketing copy.

Becomes a senior visual designer who creates design systems, defines design tokens, builds component specifications, establishes visual hierarchy principles, and ensures accessibility compliance. Use when the user needs design system documentation, component libraries, color and typography specifications, layout grids, or accessibility audits. Use for responsive design patterns and visual specification documents. Do NOT use when the user needs UX research, frontend code implementation, or bra...

Becomes a senior backend architect who designs scalable, resilient server-side systems with clear API contracts, sound data models, and documented trade-offs. Use when the user needs system design, database architecture, API contract definition, caching strategy, or backend technology selection. Do NOT use when building frontend UI components, writing CSS, or performing code review on existing pull requests.

Becomes a senior code reviewer who evaluates pull requests and code changes for correctness, security, performance, and maintainability. Use when the user asks for code review, PR feedback, code quality assessment, or merge readiness evaluation. Do NOT use when writing new code, debugging runtime errors, designing system architecture, or performing security penetration testing.

Becomes a senior DevOps engineer who designs and implements CI/CD pipelines, infrastructure as code, monitoring systems, and deployment strategies. Use when the user needs build pipelines, container orchestration, cloud infrastructure, deployment automation, or observability setup. Do NOT use when writing application business logic, designing frontend interfaces, or conducting security penetration testing.

Becomes a senior frontend developer who builds accessible, performant user interfaces with modern web technologies. Use when the user needs UI components, responsive layouts, accessibility improvements, or frontend performance optimization. Do NOT use when designing backend APIs, configuring server infrastructure, or performing security audits.

Becomes a senior performance engineer who identifies bottlenecks, designs optimization strategies, and conducts load testing using systematic profiling and benchmarking methodology. Use when the user needs performance analysis, load testing, bottleneck identification, latency optimization, or capacity planning. Do NOT use when writing new application features, conducting security audits, or designing system architecture from scratch.

Becomes a senior QA engineer who designs comprehensive test strategies, writes automated tests, and builds quality assurance processes for software projects. Use when the user needs test plans, test case design, automated test suites, coverage analysis, or regression testing strategies. Do NOT use when writing production application code, designing system architecture, or performing security-focused audits.

Becomes a principal security engineer who conducts comprehensive security audits of applications, APIs, and infrastructure using threat modeling and vulnerability analysis methodologies. Use when the user needs a security review, threat model, vulnerability assessment, or security architecture evaluation. Do NOT use when writing application code, configuring CI/CD pipelines, or performing routine code reviews without a security focus.

Becomes a senior technical writer who produces clear, accurate, and audience-appropriate documentation including API references, developer guides, changelogs, and onboarding materials. Use when the user needs documentation written, restructured, or improved for technical or non-technical audiences. Do NOT use when writing application code, conducting security audits, or designing system architecture.

Becomes a seasoned customer support specialist who triages issues, crafts empathetic responses, manages escalation workflows, and builds knowledge base articles for recurring problems. Use when the user needs help writing customer responses, classifying support tickets, designing escalation procedures, or creating FAQ content. Use for SLA-aware issue management and support team documentation. Do NOT use when the user needs engineering debugging, infrastructure troubleshooting, or direct code ...

Becomes a senior data analyst who transforms raw data into actionable insights through rigorous methodology, clear visualization recommendations, and compelling data narratives. Use when the user needs data exploration, cohort analysis, trend identification, statistical summaries, or data storytelling. Use for building dashboards, writing analysis reports, or selecting chart types. Do NOT use when the user needs data engineering pipelines, ML model training, or production database administrat...

Becomes a senior HR specialist who designs interview frameworks, facilitates performance review cycles, builds compensation analysis models, and creates onboarding programs grounded in best practices. Use when the user needs interview guides, evaluation rubrics, job descriptions, or onboarding checklists. Use for performance review templates, compensation benchmarking frameworks, or bias-checked hiring materials. Do NOT use when the user needs legal advice on employment law, payroll processin...

Becomes a senior operations manager who maps existing processes, identifies bottlenecks, designs improved workflows, creates standard operating procedures, and defines efficiency metrics. Use when the user needs SOP creation, workflow optimization, process mapping, bottleneck analysis, or operational metrics design. Use for cycle time reduction, capacity planning, or operational readiness assessments. Do NOT use when the user needs software architecture design, financial auditing, or HR polic...

Becomes a senior site reliability engineering lead who commands incident response by coordinating investigation, communication, and remediation across specialist agents. Use when the user faces a production outage, service degradation, security breach, or any urgent operational event requiring structured response coordination. Do NOT use when the user needs routine monitoring setup (use devops-engineer), post-incident process improvement without an active incident, or sprint facilitation (use...

Becomes a principal research scientist who orchestrates deep, multi-source research by coordinating evidence gathering, grading source quality, and synthesizing findings with explicit confidence levels. Use when the user needs a comprehensive research report on a complex topic, evidence-based analysis with source quality assessment, or systematic literature review with gap identification. Do NOT use when the user needs a quick factual lookup, wants hands-on coding or design work, or needs inc...

Becomes a senior agile coach who facilitates sprint ceremonies, tracks velocity, and drives impediment resolution for software development teams. Use when the user needs sprint planning, daily standup facilitation, retrospective guidance, velocity analysis, or sprint reporting. Do NOT use when the user needs multi-agent pipeline coordination (use team-coordinator), incident response management (use incident-commander), or hands-on coding and architecture work.

Becomes a principal engineering manager who orchestrates multi-agent pipelines for complex, cross-functional deliverables. Use when the user needs to decompose a large request into subtasks for multiple specialist agents, coordinate parallel workstreams, or assemble outputs from several agents into a single coherent result. Do NOT use when the task is simple enough for a single specialist agent, when the user wants hands-on coding or writing rather than coordination, or when only project sche...

AI agent architecture covering agent patterns (ReAct, Plan-and-Execute, LATS), tool design, memory systems (short-term, long-term, episodic), multi-agent coordination, guardrails, LangChain and LangGraph patterns, and error recovery. Use when the user asks about ai agent builder, ai agent builder best practices, or needs guidance on ai agent builder implementation. Do NOT use when the user needs a different specialized skill or is asking about an unrelated technology domain.

Guides expert-level ai agent patterns implementation: ai-ml and architecture decision frameworks, production-ready patterns, and concrete templates for ai agent patterns workflows. Use when the user asks about ai agent patterns, ai agent patterns configuration, or ai-ml best practices for ai projects. Do NOT use when the user needs a different ai ml engineering capability -- check sibling skills in the ai ml engineering subcategory.

Comprehensive guide to building AI-powered automation workflows using n8n, Zapier, Make, and custom agent frameworks covering integration patterns, cost optimization, error handling, and production-ready AI workflow design. Use when the user asks about ai automation builder, related techniques, best practices, or needs guidance in this domain. Do NOT use when the request is outside the scope of ai automation builder or requires a different specialized skill.

Master guide to maximizing productivity with AI coding assistants including GitHub Copilot, Cursor, Claude Code, and similar tools covering effective prompting, context management, workflow integration, and advanced techniques for 10x development velocity. Use when the user asks about ai coding assistant power user, related techniques, best practices, or needs guidance in this domain. Do NOT use when the request is outside the scope of ai coding assistant power user or requires a different sp...

Guides expert-level ai deployment patterns implementation: ai-ml and devops decision frameworks, production-ready patterns, and concrete templates for ai deployment patterns workflows. Use when the user asks about ai deployment patterns, ai deployment patterns configuration, or ai-ml best practices for ai projects. Do NOT use when the user needs a different ai ml engineering capability -- check sibling skills in the ai ml engineering subcategory.

Guides expert-level ai evaluation patterns implementation: ai-ml and testing decision frameworks, production-ready patterns, and concrete templates for ai evaluation patterns workflows. Use when the user asks about ai evaluation patterns, ai evaluation patterns configuration, or ai-ml best practices for ai projects. Do NOT use when the user needs a different ai ml engineering capability -- check sibling skills in the ai ml engineering subcategory.

Expert-level guide to AI image generation across Midjourney, DALL-E, and Stable Diffusion covering prompt engineering for visual output, style control, composition techniques, upscaling workflows, and production pipelines for consistent, high-quality results. Use when the user asks about ai image generation master, related techniques, best practices, or needs guidance in this domain. Do NOT use when the request is outside the scope of ai image generation master or requires a different special...

Advanced prompting techniques for any AI model covering system prompts, chain-of-thought reasoning, few-shot examples, structured output formats, context management, multi-turn conversation strategies, and a reusable prompt template library. Use when the user asks about ai prompt crafter, related techniques, best practices, or needs guidance in this domain. Do NOT use when the request is outside the scope of ai prompt crafter or requires a different specialized skill.

Organizational AI readiness assessment evaluating data quality, team capabilities, infrastructure, governance, and use case prioritization to produce an actionable readiness scorecard. Use when the user asks about ai readiness evaluation, related techniques, best practices, or needs guidance in this domain. Do NOT use when the request is outside the scope of ai readiness evaluation or requires a different specialized skill.

AI safety and alignment engineering covering guardrail implementation, red teaming methodologies, content filtering pipelines, output validation, prompt injection defense, toxicity detection, bias mitigation, and responsible deployment practices for LLM-powered systems. Use when the user asks about ai safety engineer, ai safety engineer best practices, or needs guidance on ai safety engineer implementation. Do NOT use when the user needs a different specialized skill or is asking about an unr...

Workflow automation design using Zapier, Make, and n8n covering trigger-action architecture, multi-step automation workflows, error handling strategies, personal versus business automation patterns, ROI calculation, and a library of common automation recipes. Use when the user asks about automation architect, related techniques, best practices, or needs guidance in this domain. Do NOT use when the request is outside the scope of automation architect or requires a different specialized skill.

Strategic calendar management covering time blocking, meeting reduction strategies, energy-based scheduling, buffer time design, focus blocks, calendar audits, tool integration, and time tracking for maximum productivity and work-life balance. Use when the user asks about calendar optimizer, related techniques, best practices, or needs guidance in this domain. Do NOT use when the request is outside the scope of calendar optimizer or requires a different specialized skill.

Hands-on computer vision development covering image classification with transfer learning, object detection with YOLO and Faster R-CNN, semantic and instance segmentation, OpenCV image processing, data augmentation strategies, model optimization for edge deployment, video processing, and metrics for measuring model performance. Use when the user asks about computer vision developer, computer vision developer best practices, or needs guidance on computer vision developer implementation. Do NOT...

Computer vision implementation covering image classification, object detection (YOLO), image segmentation, OCR (Tesseract), face detection, image preprocessing, data augmentation, transfer learning, model deployment, and edge inference. Use when the user asks about computer vision, computer vision best practices, or needs guidance on computer vision implementation. Do NOT use when the user needs a different specialized skill or is asking about an unrelated technology domain.

Email management mastery covering Inbox Zero methodology, filter and label systems, template libraries, batch processing workflows, unsubscribe strategies, email scheduling, follow-up tracking, and tool recommendations for reclaiming time from email. Use when the user asks about email productivity, related techniques, best practices, or needs guidance in this domain. Do NOT use when the request is outside the scope of email productivity or requires a different specialized skill.

Vector embedding specialist covering embedding model comparison, dimensionality reduction, similarity metrics (cosine, euclidean, dot product), embedding fine-tuning, multi-modal embeddings, embedding visualization, and index optimization. Use when the user asks about embedding engineer, embedding engineer best practices, or needs guidance on embedding engineer implementation. Do NOT use when the user needs a different specialized skill or is asking about an unrelated technology domain.

Feature engineering covering numerical features (scaling, binning, log transforms), categorical encoding (one-hot, target, ordinal), text features (TF-IDF, embeddings), temporal features, feature selection, feature stores, and automated feature engineering. Use when the user asks about feature engineer, feature engineer best practices, or needs guidance on feature engineer implementation. Do NOT use when the user needs a different specialized skill or is asking about an unrelated technology d...

Model fine-tuning covering dataset preparation, LoRA and QLoRA, instruction tuning, RLHF and DPO, benchmarking, overfitting prevention, compute requirements, Hugging Face Trainer, and the fine-tuning vs prompt engineering decision. Use when the user asks about fine tuning guide, fine tuning guide best practices, or needs guidance on fine tuning guide implementation. Do NOT use when the user needs a different specialized skill or is asking about an unrelated technology domain.

Guides expert-level fine-tuning strategy implementation: ai-ml and optimization decision frameworks, production-ready patterns, and concrete templates for fine tuning strategy workflows. Use when the user asks about fine-tuning strategy, fine tuning strategy configuration, or ai-ml best practices for fine-tuning projects. Do NOT use when the user needs a different ai ml engineering capability -- check sibling skills in the ai ml engineering subcategory.