Raw

To: Robert Salton
From: John Jackson
Subject: Big Chief request — recommended approach

Big Chief (account 8306) asked to replace individual delivery-ticket settlement with a monthly electronic file and a single prepaid payment. We can implement this, in three steps.

**1. Define the file.** Each record must carry five fields: parent number, outlet number, ticket number, ticket amount, and delivery date. If Big Chief cannot supply the parent and outlet numbers, we will add them from our customer master file before the file is used.

**2. Transmit and balance the file.** Big Chief will extract the data from its accounts-payable system into the format our national-accounts cash-receipt system accepts, send the file to Data Processing, and send a cheque with a detailed listing to the lockbox. We will balance the file against the cheque under our standard procedure; the cheque total and the file detail must net to zero before we proceed.

**3. Process the settlement.** Once balanced, the file runs through the national-accounts system, where ticket numbers are matched against statement history to produce the billing records.

**What I need from you:** approval to proceed on this basis and notify Big Chief of the file and transmission requirements in Step 1.