Business & Operations

Manage online communities with engagement strategies, moderation, and relationship building

A framework for building a community that drives product ubiquity, word-of-mouth discovery, and enterprise de-risking. Use this when launching a new community program, deciding which community model fits your current stage of product-market fit, or scaling a prosumer product into the enterprise.

Comprehensive community building strategy including platform selection, channel structure, member journey mapping, engagement ladder tactics, community programming rituals, moderation guidelines, launch plan, growth strategy, and success metrics for building thriving online communities

Build and grow online communities with engagement strategies and growth tactics

Telegram/Discord community building, holder psychology, retention mechanics, cult creation. Use when building communities, managing holder sentiment, designing engagement systems, or optimizing retention.

Track and integrate external communications (emails, chat messages, screenshots) into project context with timeline management. Use when user mentions "email", "message", "communication", "screenshot", "track", "import", "sync", or wants to import external information sources into the project timeline.

Pre-written message templates for incident communication across different channels and severity levels.

Master communication style flexing to build rapport and influence stakeholders using the Social Styles Framework

Use when transforming analysis/data into persuasive narratives—presenting to executives, explaining technical concepts to non-technical audiences, creating customer-facing communications, writing investor updates, announcing changes, turning research into insights, or when user mentions "write this for", "explain to", "present findings", "make this compelling", "audience is". Invoke when information needs to become a story tailored to specific stakeholders.

Use when starting work - guidelines for asking questions and commit policies

Create or update a commitment validation before crossing the "point of no return"

Expert in commercial real estate lease agreements for industrial and office properties. Use when reviewing lease terms, negotiating base rent/operating expenses, analyzing tenant improvements and free rent, structuring net lease vs gross lease deals, evaluating renewal options, or advising on landlord/tenant rights. Key terms include base rent, operating expenses, proportionate share, TI allowance, net lease, triple net, lease economics, rent escalation, use clause, assignment restrictions, d...

Manage warranties and claims. Use when running `stateset-warranties` or handling warranty/RMA flows.

Manage inbound goods receiving, inspection, and put-away. Use when processing purchase order arrivals, transfers, or return receipts into warehouse locations.

Manage quality inspections, non-conformance reports, and quality holds. Use when inspecting received goods, production output, or customer returns for defects.

Commerce product management

Manage lot/batch tracking and serial number management. Use when tracking product batches with expiration dates, assigning serial numbers, or performing traceability lookups.

Manage the general ledger, chart of accounts, journal entries, and financial statements. Use when posting transactions, closing periods, or generating trial balance and financial reports.

Manage customer credit accounts, credit holds, and credit applications. Use when checking credit availability, placing holds on orders, or reviewing credit applications.

Deep expertise in E-commerce domain logic (Cart, Checkout, SKU). Trigger this when building shopping features on top of MVC or ADR.

Run commerce analytics, metrics, and forecasts. Use when running `stateset-analytics` or requesting sales, customer, inventory, or demand insights.

Manage supplier bills, payments, and AP aging. Use when recording supplier invoices, processing payments, running payment batches, or reviewing AP aging reports.

Comment WHY code exists and non-obvious decisions, not WHAT code does (mechanics)

Use when creating animations that reassure users, reduce anxiety, or communicate protection and security.