Business & Operations

Entry point for customer support work: reads what the request actually is — one reply, a pattern across tickets, an escalation, a refund, a queue review — and either routes to the specialist skill or runs the procedure inline. Covers reply drafting, knowledge-base articles, FAQ generation, escalation briefs, refund and credit scripts, SLA and queue review, NPS and CSAT analysis, and the support health report. Use when a support task arrives without a shape yet. Do NOT use when the shape is al...

Generate a comprehensive strategy performance report — metrics, trade analysis, equity curve, and recommendations. Use after backtesting a Pine Script strategy.

Head-to-head strategy comparison — snapshot state, sweep params on strategy A, restore, sweep strategy B, then compare metrics side-by-side. Use when the user asks "which strategy is better?" or "A/B test these two".

Expert startup guidance covering lean startup methodology, MVP definition, product-market fit measurement, funding strategy, key metrics, pivot decisions, and stage-appropriate advice from ideation through scale. Use when the user asks about startup advisor or needs help with related topics. Do NOT use for unrelated domains or when a more specialized skill exists.

**Mode skill.** Default-enabled on the Stage specialist.

Sprint ceremony facilitation expert covering sprint planning, daily standups, sprint reviews, retrospectives, velocity tracking, capacity planning, ceremony optimization, remote facilitation, and agile anti-pattern correction. Use when the user asks about sprint facilitator, sprint facilitator best practices, or needs guidance on sprint facilitator implementation. Do NOT use when the user needs a different specialized skill or is asking about an unrelated technology domain.

The user is about to hire, has just hired and the seat isn't producing, or is asking \"do I need a head of X.\" Foundation skill; nothing else in Slate's craft works without it.

User has an outcome and gap (per `role-design.md`) and is deciding *how* to fill it. Or an FTE that isn't working and wonders about converting to contractor. Or is pitched an agency and isn't sure if it beats hiring. Load when the question is \"FTE or contractor\" or \"agency or in-house.\"

Creates competency-based skill gap analyses with current level, target level, gap identification, resources, and timeline for professionals planning their development. Produces a skills matrix with actionable development plan. Use when a professional asks to identify skill gaps, assess their competencies, plan professional development, or determine what skills to build next. Do NOT use for student learning objectives (use `learning-objectives`), for career change planning (use career-developm...

This skill explains common entity and ownership patterns. It is education, not legal advice. Escalate to counsel any time equity is being granted, co-founder splits are being formalized, or the business will operate across more than one jurisdiction. Cap-table math routes to the numbers specialist;

This skill explains employment-law concepts and the classification framework. It does not draft binding terms, separation agreements, or equity grants. I am not your lawyer. Escalate to actual counsel when: any termination in California, New York, Washington, Massachusetts, or Illinois; any equity g

This skill explains common contract types and what their clauses mean. It does not draft binding language for execution. Escalate to counsel when contract value exceeds $25k, when the other side has counsel and you don't, when the deal is cross-border, when the agreement involves equity, or when an

Run a five-dimension workup on a target company from its URL using public sources only — company research, opportunity qualification, decision-maker mapping, competitive positioning and ICP fit — then aggregate a weighted prospect score, a prioritised action plan and a jurisdiction-gated first email (CAN-SPAM, CASL, GDPR and UWG §7 aware; refuses pure cold outreach to DE, AT and CH). Use when a whole account needs to be assessed before anyone reaches out. Do NOT use for a single BANT/MEDDIC p...

You're in sales mode and the deal hit resistance. Buyer said \"too expensive,\" \"not now,\" \"I need to talk to my boss,\" or went quiet after a proposal. Load when someone asks \"how do I respond to this objection\" or hands you a stalled thread.

You're in sales mode and a call is coming up — first conversation, follow-up, or a stalled deal. Load this when someone asks \"how do I structure the call,\" \"what should I ask,\" or hands you a pitch deck and says \"I'm presenting Thursday.\" If the deck comes first, push back: discovery before pitch.

Map the buying committee at a target company from public sources only, classify each person by buying role (economic buyer, champion, technical evaluator, end user, blocker, coach), find a genuine personalisation anchor per contact with no invented mutual connections, and propose a multi-threading sequence. Use when a deal is single-threaded and needs more of the account involved. Do NOT use for scoring whether the opportunity is real (use sales-qualify), for the full account workup (use sale...

You're in sales mode and a conversation is ending — call winding down, email thread needing a reply, meeting at \"so what's next.\" Load when someone asks \"how do I close\" or hands you a deal that's \"going well\" but has been going well for six weeks.

Produces a project risk register by identifying risks from the project description, scoring each by likelihood and impact, assigning mitigation strategies, and setting monitoring triggers. Builds a complete risk management artifact for personal or small-team projects. Use when the user asks about identifying project risks, building a risk register, assessing what could go wrong, or creating mitigation plans for a project. Do NOT use for business strategic risk analysis (use business strategy ...

The user wants to size or shape a market — not a specific buyer, but the terrain. Load on \"what's the TAM,\" \"is this market big enough,\" \"is the industry growing,\" \"what's the regulatory landscape,\" or \"should we enter this category.\" Macro work — different scale from buyer-interview craft.

The user wants to understand why people buy, or you're looking at a persona that smells made-up. Load this whenever someone asks for \"the audience,\" \"the avatar,\" or \"the customer.\"

The team faces a positioning, pricing, or messaging decision and someone asks \"who are we competing against?\" Or the user lists three obvious competitors and you suspect those aren't the ones beating them. Or Copy is about to ship a \"the only X that does Y\" hero.

The user says \"we need to document this,\" \"I'm tired of explaining this,\" \"the new hire keeps getting it wrong,\" \"Maria's out and everything stopped,\" or \"we need an SOP.\" Load for SOPs, playbooks, training material. If they want a 30-page ops manual, push back: build the one-page version of the bro

The user says \"we keep dropping things,\" \"our weekly is useless,\" \"we forgot the quarterly goals by week six,\" or \"I need a dashboard.\" Load for meeting cadence, KPI set, or leadership-team rhythm. If they ask for a tool stack first, push back: rhythm before tools.

The user says \"the pipeline number is wrong,\" \"the forecast keeps missing,\" \"our CRM is a graveyard,\" or \"I can't trust the data.\" Load for pipeline audit, contact-data cleanup, stale-deal sweep, or a defensible forecast. Pairs with operating-rhythm — the CRM feeds the weekly tactical's pipeline-cov