Business & Operations

Set up your books from scratch with one founder interview that captures entity, fiscal year, accounting method, registered accounts, payroll posture, revenue model, investor cadence, and tax preparer, then writes the live bookkeeping brief every other skill reads first. Sub-mode `mode=opening-balances` captures your opening trial balance from a spreadsheet, CSV, or prior-accountant export. I never connect a bank, post to a general ledger, or move money from this skill — facts and a brief, ful...

Spread a customer contract into a clean ASC 606 recognition schedule, one artifact per contract organized by customer. I handle the common startup patterns — annual upfront with monthly ratable, usage-based with a floor, implementation-fee deferral, contract modifications (prospective vs. cumulative catch-up) — and I flag the judgment calls (variable consideration, significant financing, non-cash) with options and dollar impact. I draft and surface; I never decide for you and I never post.

Use when the user says 'list our active accruals' / 'refresh the accruals register' / 'are any accruals stale' / 'what reversing entries are due' - I recompute current balances for every active accrual (prepaid rent, prepaid SaaS, deferred revenue, PTO, accrued payroll, accrued interest), flag stale items, and surface reversing-entry candidates. Reads `accruals.json` + `journal-entries.json` + chart of accounts; rewrites `accruals/register.md` and upserts `accruals.json`.

Reconcile a single account — bank, credit card, payment processor, or subledger — for the period you pick. I tie the general ledger one side, the external statement the other, surface unmatched items aged into 0–30 / 31–60 / 61–90 / >90 day buckets, and render a three-way proof with the real numbers. Sub-mode `mode=transfer-detect` finds debit/credit pairs across all your accounts within ±2 days and tags them as Internal Transfers so they fall out of the P&L. I never silently plug a differenc...

Process a batch of PDF or CSV bank and credit-card statements end to end: extract every transaction (parallel Haiku subagents), canonicalize the party names, categorize against your locked chart of accounts (parallel Sonnet subagents), detect inter-account transfers, and assemble a reviewed Google Sheets workbook with a formula-driven P&L. Reconciliation mismatches surface as warnings, low-confidence categorizations land in Suspense — I never invent an account code, never silently plug a numb...

Assemble a board-ready financial pack from the latest close: a one-page exec summary (cash, burn, runway, monthly revenue / annual revenue, gross margin, headcount, top-3 variance) followed by P&L, balance sheet, cash flow, SaaS KPIs (monthly revenue waterfall, NRR, gross margin, CAC payback), cohort retention if you have ≥ 6 cohorts, and runway sensitivity. `mode=saas-metrics` skips the full pack and refreshes just monthly revenue / annual revenue / gross margin / NRR. Optional Google Docs m...

Draft a financial statement for the period you pick, one statement per call: `statement=pnl | balance-sheet | cash-flow | trial-balance`. I produce the statement against your journal entries, opening balances, and chart of accounts, with prior-period and prior-year comparisons and 3-5 auto-generated notes that cite specific journal entries — no invented drivers. Cash and accrual views both run on accrual books; out-of-balance and unusual-balance flags surface at the top. Drafts only — you sig...

Log a single expense from a forwarded receipt — image, PDF, or email — and produce one categorized expense plus one balanced journal entry. I extract vendor, date, amount, and line items via multimodal read, pick an account code against your locked chart of accounts (anything below 0.90 confidence lands in Suspense with the receipt attached), and draft the double-entry journal entry with the credit side keyed off how it was paid (corp card, founder loan, cash, or ACH). Sub-mode `mode=batch` r...

Backfill memory from your prior system: a QuickBooks Online or Xero export, a CSV, or a spreadsheet from your prior accountant. I seed your chart of accounts (only if you don't have one), build an opening trial balance from the prior period's closing balances, and learn vendor-to-account-code rules from transaction history with an 80%-confidence majority threshold so noisy parties don't poison future categorization. Strictly one-way read — I never push back to QuickBooks Online or Xero, never...

Assemble the year-end package for your tax preparer. I gate on a clean audit (`audit-my-books` runs first; open items block the handoff), then put together the trial balance, per-account reconciliations, fixed-asset and depreciation schedules, 1099 list, R&D classification (if eligible), M-1 adjustment candidates (meals 50% / 100% disallowance, stock-based compensation book vs. tax timing, accrual-to-cash deltas, federal income tax, deferred revenue, non-deductibles), and a judgment-call audi...

Tell me why a P&L line moved. I compare actuals against budget (if you have one), prior period, and same period prior year, decompose every material swing into price / volume / mix / one-time drivers tied to specific journal entries and vendors, and write a 3–5 paragraph narrative on the biggest movers. Materiality threshold defaults to 5% and $1k and is configurable per run. Unexplained residuals are surfaced, never quietly absorbed. Drafts only — I never re-classify or post to clean up a va...

Use when the user says 'book the accrual journal entry' / 'draft the depreciation journal entry for Q1' / 'post the prepaid amortization' / 'revenue recognition this period' / 'stock-comp journal entry' / 'reclass this expense' - I draft a balanced double-entry journal entry that branches on `type`: `accrual` | `prepaid` | `payroll` | `revrec` | `depreciation` | `stock-comp` | `adjustment` | `reclass`. Every journal entry is validated balanced to 1 cent, every account code is validated agai...

Run a full monthly close end-to-end: reconcile every registered account, refresh the accrual register, draft every due standard journal entry (reversing, accrual, prepaid, payroll, revenue recognition, depreciation, stock-comp, adjustment), run a cutoff check for transactions booked in the wrong period, generate P&L plus balance sheet plus cash flow, run variance analysis, and assemble a close package with the four open-items flags (recon breaks > $100, uncategorized > 10%, stale accruals > 9...

See where you owe sales tax. I total revenue and transaction counts per US state from Stripe (or QuickBooks / Xero / invoices as fallback), compare each state's totals against its economic-nexus threshold for the quarter and trailing 12 months, pinpoint the month each crossed state was triggered, and flag physical-nexus states (W-2 employees, offices, inventory / FBA). I rank exposure highest-dollar first and call out the closest pre-crossing states as early warnings. I prep — you register an...

Get the founder one-pager: cash on hand, trailing 3- and 6-month net burn, runway months, a ±20% sensitivity table, and the top-3 cost drivers behind the burn. Cash balances come from QuickBooks / Xero / your bank feed where connected, the most recent statement otherwise. Every number cites a source — bank balance with timestamp, P&L line with file path, journal entry ids on the cost drivers. I surface the math and let you decide where to cut.

Categorize a batch of pending transactions from your QuickBooks or Xero queue, a dropped CSV, or a pasted table. I canonicalize each party, apply your saved rules first, then prior-year memory, then calibrated reasoning against your locked chart of accounts; anything below 0.90 confidence lands in Suspense rather than getting silently pushed through. Sub-mode `mode=rule-add` upserts a permanent `{party: gl_code}` rule after verifying the account code exists. Drafts only — I never post to Quic...

Draft a startup-optimized chart of accounts shaped for your entity, accounting method, and revenue model — with R&D / Sales & Marketing / General & Admin operating expenses breakouts, deferred revenue and accrued PTO lines, SAFE-note and convertible equity lines, and one cash sub-line per registered bank account. Supports in-place revisions that preserve every unchanged code so historical categorizations don't silently reroute. I never push the chart of accounts to QuickBooks or Xero — you or...

Get a punch-list read on whether your books are clean: uncategorized items, recon breaks, stale accruals, cutoff candidates, draft journal entries, missing opening balances, duplicate vendors. I rank issues by dollar impact and call out one 'close this week' move. Sub-mode `mode=audit-response` for auditor or diligence requests assembles a sample-traceable response packet with documented random seeds so the auditor can reproduce the selection. I never post or file.

Tenha uma visão rápida da sua caixa de suporte. Escolha o que você precisa: um resumo matinal que classifica os 5 a 10 tickets que realmente precisam de você hoje, uma checagem de atrasados que sinaliza tudo que está prestes a estourar o prazo de resposta ou que já está atrasado, ou uma varredura de conversas paradas que pega aquelas que você deixou de lado. Eu analiso, classifico e digo por onde começar.

Me passe um ticket novo e eu faço a triagem para você. Leio a mensagem, identifico do que se trata (bug, passo a passo, cobrança, pedido de funcionalidade), verifico se o cliente é VIP, atribuo uma prioridade com base nas suas regras de roteamento, e coloco na sua fila para que você saiba exatamente o que precisa de atenção e com que urgência.

Eu percebo algo em um ticket que é maior que o próprio ticket e registro isso do jeito certo. Um relato de bug é documentado com passos de reprodução e severidade, para que a engenharia possa agir. Um pedido de funcionalidade é atribuído ao cliente que pediu. E se eu vir a mesma pergunta aparecer três vezes ou mais sem um artigo de ajuda, sinalizo a lacuna na documentação e me ofereço para escrever um.

Receba um relatório estruturado de como o suporte está indo. Um resumo semanal que cobre todas as áreas com volume, principais temas, promessas atrasadas e alertas de cancelamento abertos. Um resumo da central de ajuda que mostra os temas dos tickets, a velocidade dos pedidos, e o artigo mais útil para escrever a seguir. Ou uma revisão por conta que mapeia vitórias, pedidos entregues, fricções em aberto, e próximos passos, para você chegar preparado na ligação.

Me diga qual conversa e eu escrevo sua resposta. Eu busco o histórico do cliente, leio suas mensagens anteriores para acertar sua voz, e redijo algo que realmente responda ao que foi perguntado, seja um bug, um passo a passo ou uma questão de cobrança. Eu nunca envio e nunca prometo uma data que você não tenha aprovado.

Eu redijo as mensagens que conduzem seus clientes pelo ciclo de vida. Uma série de boas-vindas que leva novos cadastros até a primeira conquista em cinco contatos, uma sequência de renovação de 90/60/30 dias baseada no que a conta realmente alcançou, um lembrete pontual de expansão quando os dados de uso mostram que alguém está batendo no teto, ou uma mensagem de retenção quando um cliente sinaliza que quer sair. Cada rascunho referencia dados reais da conta e suas políticas reais, nada inven...